Purpose of the Job

Responsible for policy formulation, resource mobilization, research, performance management, monitoring and evaluation, quality management systems, knowledge management and risk management in the Authority.

Duties and Responsibilities

• Develop, implement and review policies, strategies, regulations, standards procedures on planning, research, performance management, quality management systems, risk management, knowledge management, monitoring and evaluation and resource mobilization.
• Coordinate the development, implementation and review of the Authority’s Strategic Plan, Service Charter, work plans and performance contracts.
• Carry out inquiries, studies, surveys and research on matters relating to regulation of the tourism and hospitality sector in the country.
• Prepare and publish an annual tourism sector status report;
• Develop and maintain a database and dissemination of accurate data on regulated tourism enterprises to inform decision making.
• Monitor and evaluate the impact of tourism standards on service delivery.
• Coordinate and monitor the implementation of national certification programs and accreditation schemes.
• Undertake any other duties that may be reasonably assigned and that are consistent with the level of responsibility attached to this role.

Minimum Academic, Professional Qualifications and Experience

• Master’s degree in any of the following disciplines: - Economics, Statistics, Mathematics, Finance, Tourism Management, Business Management/Administration, Hospitality Management, Research and Public Policy, Strategic Management, Actuarial Science, Applied Research, Library Studies, Information Science, Information Systems and Knowledge Management or equivalent qualification from a recognized institution.
• Bachelor’s degree in any of the following disciplines: - Economics, Statistics, Mathematics, Finance, Tourism Management, Business Management/Administration, Hospitality Management, Actuarial Science, Applied Research, Library Studies, Information Science.
• Leadership Course not lasting less than six (6) weeks from a relevant institution.
• Membership to a relevant professional body.
• Fifteen (15) years cumulative experience three (3) of which should have been at the grade of Assistant Director or in a comparable position.
• Meets the provisions of Chapter Six of the constitution.

• Develop, implement and review policies, strategies, regulations, standards procedures on planning, research, performance management, quality management systems, risk management, knowledge management, monitoring and evaluation and resource mobilization.
• Coordinate the development, implementation and review of the Authority’s Strategic Plan, Service Charter, work plans and performance contracts.
• Carry out inquiries, studies, surveys and research on matters relating to regulation of the tourism and hospitality sector in the country.
• Prepare and publish an annual tourism sector status report;
• Develop and maintain a database and dissemination of accurate data on regulated tourism enterprises to inform decision making.
• Monitor and evaluate the impact of tourism standards on service delivery.
• Coordinate and monitor the implementation of national certification programs and accreditation schemes.
• Undertake any other duties that may be reasonably assigned and that are consistent with the level of responsibility attached to this role.

• Master’s degree in any of the following disciplines: - Economics, Statistics, Mathematics, Finance, Tourism Management, Business Management/Administration, Hospitality Management, Research and Public Policy, Strategic Management, Actuarial Science, Applied Research, Library Studies, Information Science, Information Systems and Knowledge Management or equivalent qualification from a recognized institution.
• Bachelor’s degree in any of the following disciplines: - Economics, Statistics, Mathematics, Finance, Tourism Management, Business Management/Administration, Hospitality Management, Actuarial Science, Applied Research, Library Studies, Information Science.
• Leadership Course not lasting less than six (6) weeks from a relevant institution.
• Membership to a relevant professional body.