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Vacancy title:
E-commerce, Reservations and Marketing Agent
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Advertising & Marketing, Customer Service, Restaurant & Hospitality, Entertainment & Travel]
Jobs at:
Trianum Hotels
Deadline of this Job:
Wednesday, February 11 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Thursday, January 29 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Role:
Responsible for management of OTAS, central reservations office, liaising with the marketing team to develop promotions and content for online platforms and responsible for distributing marketing campaigns including email & WhatsApp marketing as well as responding to guest feedback.
Experience:
- Prior experience managing OTAS (Booking.com and Airbnb) is essential.
- A minimum of 2 years experience working in hotel reservations or tour operator
- Knowledge or experience in short-term rentals is an added advantage
- Excellent written and verbal communication skills and ability to sell
- Strong organisational skills and ability to handle multiple tasks and priorities simultaneously.
- Customer-focused with ability to anticipate and address guest needs
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Submit your cover letter & CV by 11th February, 2026
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