Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

Responsibilities

• Participating in the product development lifecycle to achieve faster timetomarket.
• Translating business and customer requirements into technology specifications that meet current and future needs.
• Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
• Conducting platform operation and maintenance activities.
• Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
• Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
• Ensuring quality and accuracy while addressing all customer related issues.
• Demonstrating a deep understanding of customer operations.
• Collaborating effectively with team members, enterprise commercial teams, and other technical squads.
• Automating and digitizing processes to improve efficiency.

Qualifications

• A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
• At least 3 years of relevant working experience.
• Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
• Software development skills in Java or Python.
• A team player with strong organizational and attention to detail.
• Experience with Huawei Convergent Billing System (CBS) is an added advantage.
• Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
• Knowledge of GSM technologies.
• Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
• Skills in system analysis and design are an added advantage.

• Participating in the product development lifecycle to achieve faster timetomarket.
• Translating business and customer requirements into technology specifications that meet current and future needs.
• Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
• Conducting platform operation and maintenance activities.
• Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
• Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
• Ensuring quality and accuracy while addressing all customerrelated issues.
• Demonstrating a deep understanding of customer operations.
• Collaborating effectively with team members, enterprise commercial teams, and other technical squads.
• Automating and digitizing processes to improve efficiency.

• Linux/Unix skills
• Database skills (MySQL, PostgreSQL)
• Software development skills (Java or Python)
• System analysis and design

• A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
• At least 3 years of relevant working experience.
• Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
• Software development skills in Java or Python.
• A team player with strong organizational and attention to detail.
• Experience with Huawei Convergent Billing System (CBS) is an added advantage.
• Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
• Knowledge of GSM technologies.
• Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
• Skills in system analysis and design are an added advantage.