Background information about the job or company (e.g., role context, company overview)

As your trusted partner for HR solutions and business success, we specialise in a comprehensive suite of services, including Recruitment & and Placement, Staff Outsourcing, Professional Training, HR Advisory/Consultancy, and Team Building & Visas, and Work and Resident Permit Facilitation

Responsibilities or duties

Strategic & Executive Support

• Manage the RMD’s calendar, travel, communication, and reporting needs.
• Follow-up on action points with Country Managers and Division Heads.
• Assist in drafting strategy documents, presentations, and regional updates.
• Track and document performance of Country Managers based on their KPIs.
• Support preparation and follow-up for executive and stakeholder meetings.

HR Compliance

• Assist in consolidating headcount, permits, payroll summaries, and contract records as compiled by the Division HR Manager.
• Coordinate documentation flow (e.g., scanned files, reporting formats) between HR teams and the RMD’s office, without overriding HR line management.
• Ensure KAZIPRO, TalentPro, and Workflow data logs are available to the RMD by requesting periodic access snapshots
• Support compliance monitoring by preparing summaries or audit-ready briefs using data provided by HR, at the request of the RMD.

Operations and Commercial

• Compile and format updates to client pipelines, commercial leads, and competitor scans as received from entity and division Operations team
• Track progress of tender opportunities and submissions and support in document preparation as assigned by the RMD or Ops Manager.
• Assist in logging and tracking client inquiries and responses, escalating any delays to the Division Operations Manager or RMD for intervention.
• Support the coordination of operational reports and MIS documentation, ensuring they are submitted to the RMD in agreed formats and timelines.
• Assist in preparing communication assets for branding and commercial presentations under the direction of the Division Operations Manager or RMD.

Project Management & Innovation

• Track division-level initiatives and ensure timely execution of new projects.
• Prepare and monitor division-wide trackers (e.g., audit readiness, staff movement).
• Develop process improvement suggestions and share best practices from entities.
• Prepare monthly reports summarizing division-wide operational performance

Qualifications or requirements (e.g., education, skills)

Experience needed

• 3–5 years’ experience in executive support, project coordination, or regional operations.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Strong organizational and multitasking ability with high attention to detail.
• Excellent written and verbal communication skills.
• High proficiency in MS Office, reporting tools, and HRIS platforms.
• Discretion, reliability, and strategic problem-solving mindset.

• Manage the RMD’s calendar, travel, communication, and reporting needs.
• Follow-up on action points with Country Managers and Division Heads.
• Assist in drafting strategy documents, presentations, and regional updates.
• Track and document performance of Country Managers based on their KPIs.
• Support preparation and follow-up for executive and stakeholder meetings.
• Assist in consolidating headcount, permits, payroll summaries, and contract records as compiled by the Division HR Manager.
• Coordinate documentation flow (e.g., scanned files, reporting formats) between HR teams and the RMD’s office, without overriding HR line management.
• Ensure KAZIPRO, TalentPro, and Workflow data logs are available to the RMD by requesting periodic access snapshots
• Support compliance monitoring by preparing summaries or audit-ready briefs using data provided by HR, at the request of the RMD.
• Compile and format updates to client pipelines, commercial leads, and competitor scans as received from entity and division Operations team
• Track progress of tender opportunities and submissions and support in document preparation as assigned by the RMD or Ops Manager.
• Assist in logging and tracking client inquiries and responses, escalating any delays to the Division Operations Manager or RMD for intervention.
• Support the coordination of operational reports and MIS documentation, ensuring they are submitted to the RMD in agreed formats and timelines.
• Assist in preparing communication assets for branding and commercial presentations under the direction of the Division Operations Manager or RMD.
• Track division-level initiatives and ensure timely execution of new projects.
• Prepare and monitor division-wide trackers (e.g., audit readiness, staff movement).
• Develop process improvement suggestions and share best practices from entities.
• Prepare monthly reports summarizing division-wide operational performance

• Strong organizational and multitasking ability with high attention to detail.
• Excellent written and verbal communication skills.
• High proficiency in MS Office, reporting tools, and HRIS platforms.
• Discretion, reliability, and strategic problem-solving mindset.

• Bachelor’s degree in business administration, HR, or related field.