About this role

GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.

Travel:

You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.

Travel Requirement:

You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation. Estimated travel is ~50-60%

What you’ll do:

End-to-end project management

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support

Project and People Management

• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers

New business development

• Contribute to project design and project-manage new opportunities
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

What you’ll bring:

Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Experience and high comfort level working in developing-country or high-risk settings

Desired Skills and Experiences

• Understanding the context in our countries of operation strongly preferred
• Experience working in conflict settings
• Fluency in multiple other GiveDirectly working languages (French, Portuguese)

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers
• Contribute to project design and project-manage new opportunities
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Understanding the context in our countries of operation strongly preferred
• Fluency in multiple other GiveDirectly working languages (French, Portuguese)

• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Experience and high comfort level working in developing-country or high-risk settings
• Experience working in conflict settings