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Food Runner

Job TypeFull Time

QualificationBA/BSc/HND

Experience

LocationNairobi

Job FieldHospitality / Hotel / Restaurant

Key Responsibilities

General Responsibilities

• Food Delivery: Efficiently transport food orders from the kitchen to the designated tables.
• Order Accuracy: Verify that orders are complete and accurate before delivery to the table.
• Table Assistance: Assist servers with clearing tables, refilling drinks, and providing additional service as needed.
• Customer Service: Greet and interact with customers in a friendly and professional manner.
• Kitchen Communication: Maintain clear communication with kitchen staff to ensure timely and accurate delivery of food orders.
• Cleanliness: Ensure that the dining area remains clean and organized, including the removal of empty plates, trash, and other waste.
• Support Team Members: Assist servers and other staff members as needed to ensure a smooth dining experience for guests.
• Safety and Sanitation: Adhere to all safety and sanitation guidelines as set forth by the restaurant management.

Maintenance & Hygiene

• Maintain high levels of personal hygiene and excellent grooming standard at all times.
• Work in collaboration with other F & B staff to keep the restaurant and bar areas cleaned and stick to food safety standards at all times.
• Ensure that the standards required by law and by management are maintained at all times in the areas specified above.

Key Competencies

• Good communication skills
• Excellent customer service skills
• Strong interpersonal skills
• Time management skills
• Attention to detail
• Clean, with good hygiene habits
• Organized, accurate and reliable
• Neat and professional appearance
• Presentable and cheerful personality

Academic & Professional Qualifications

• Certificate in F&B and Sales Sales
• Certificate in Customer care will be an added advantage

Relevant Experience

• At least 3months Internship experience from a busy hospitality outlet preferably 3&4 star.

• Food Delivery: Efficiently transport food orders from the kitchen to the designated tables.
• Order Accuracy: Verify that orders are complete and accurate before delivery to the table.
• Table Assistance: Assist servers with clearing tables, refilling drinks, and providing additional service as needed.
• Customer Service: Greet and interact with customers in a friendly and professional manner.
• Kitchen Communication: Maintain clear communication with kitchen staff to ensure timely and accurate delivery of food orders.
• Cleanliness: Ensure that the dining area remains clean and organized, including the removal of empty plates, trash, and other waste.
• Support Team Members: Assist servers and other staff members as needed to ensure a smooth dining experience for guests.
• Safety and Sanitation: Adhere to all safety and sanitation guidelines as set forth by the restaurant management.
• Maintain high levels of personal hygiene and excellent grooming standard at all times.
• Work in collaboration with other F & B staff to keep the restaurant and bar areas cleaned and stick to food safety standards at all times.
• Ensure that the standards required by law and by management are maintained at all times in the areas specified above.

• Good communication skills
• Excellent customer service skills
• Strong interpersonal skills
• Time management skills
• Attention to detail
• Clean, with good hygiene habits
• Organized, accurate and reliable
• Neat and professional appearance
• Presentable and cheerful personality

• Certificate in F&B and Sales Sales
• Certificate in Customer care will be an added advantage