General Clerk Associate Representative job at Cigna
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General Clerk Associate Representative
2025-07-07T13:15:27+00:00
Cigna
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8121/logo/cigna.png
FULL_TIME
 
Kenya
Nairobi
00100
Kenya
Healthcare
Admin & Office
KES
 
MONTH
2025-07-25T17:00:00+00:00
 
Kenya
8

Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in   timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements

Responsibilities

  • Receiving and documenting claims both electronic and paper claims
  • Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned.
  • File management and classification of data and supporting reporting compilation.
  • Electronic transfer of received claims to the various platforms.
  • Managing   the flow between members and provider claims
  • Processing member and provider claims within stipulated Turn Around Times 
  • Managing the different channels through which claims are received.
  • Cross reference of emails received from members and providers for further processing. 
  • Any other tasks as allocated.

Requirements*:

  • Active language knowledge of at least English (additional languages are a plus)
  • Executes assignments accurately and pays attention to detail.
  • Ability to plan and organize tasks independently.
  • Excellent time management skills with ability to continuously prioritize set tasks accordingly.
  • Upholds utmost discretion when handling confidential information.
  • Ability to handle large quantities of paper and electronic documents.
  • Works to deliver consistently even under pressure.
  • Self-Driven and can work with little or no supervision.
  • Ability to work collaboratively within a team.
  • Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting.
  • Accountability – assumes ownership for achieving personal results.
  • Customer focused while executing mundane tasks.
  • Copes well in a changing environment

Education*: new Diploma and Bachelor's degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job marketExperience Range*: Role open to new or early career Diploma and bachelor's degree, guided by job marketFoundational Skills* -

  • Routine Operations Tasks execution
 
 
 
associate degree
24
JOB-686bc86fc64e1

Vacancy title:
General Clerk Associate Representative

[Type: FULL_TIME, Industry: Healthcare, Category: Admin & Office]

Jobs at:
Cigna

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Monday, July 7 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in   timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements

Responsibilities

  • Receiving and documenting claims both electronic and paper claims
  • Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned.
  • File management and classification of data and supporting reporting compilation.
  • Electronic transfer of received claims to the various platforms.
  • Managing   the flow between members and provider claims
  • Processing member and provider claims within stipulated Turn Around Times 
  • Managing the different channels through which claims are received.
  • Cross reference of emails received from members and providers for further processing. 
  • Any other tasks as allocated.

Requirements*:

  • Active language knowledge of at least English (additional languages are a plus)
  • Executes assignments accurately and pays attention to detail.
  • Ability to plan and organize tasks independently.
  • Excellent time management skills with ability to continuously prioritize set tasks accordingly.
  • Upholds utmost discretion when handling confidential information.
  • Ability to handle large quantities of paper and electronic documents.
  • Works to deliver consistently even under pressure.
  • Self-Driven and can work with little or no supervision.
  • Ability to work collaboratively within a team.
  • Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting.
  • Accountability – assumes ownership for achieving personal results.
  • Customer focused while executing mundane tasks.
  • Copes well in a changing environment

Education*: new Diploma and Bachelor's degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job marketExperience Range*: Role open to new or early career Diploma and bachelor's degree, guided by job marketFoundational Skills* -

  • Routine Operations Tasks execution

 

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure

Interested and qualified? Go to Cigna on cigna.wd5.myworkdayjobs.com to apply

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, July 25 2025
Duty Station: Nairobi | kenya | Kenya
Posted: 07-07-2025
No of Jobs: 1
Start Publishing: 07-07-2025
Stop Publishing (Put date of 2030): 07-07-2032
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