Vacancy title:
Gift Shop Retail Associate

[Type: FULL_TIME, Industry: Consulting, Category: Sales & Retail, Customer Service, Restaurant & Hospitality, Accounting & Finance]

Jobs at:
corporate staffing Services

Deadline of this Job:
Tuesday, February 17 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Saturday, February 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Gift Shop Retail Associate

The Gift Shop Retail Associate will be responsible for the day-to-day operations of a gift shop, ensuring excellent customer service, efficient stock management, and consistent brand presentation. The role requires a customer-focused individual with retail experience and the ability to create engaging digital content to promote products and drive foot traffic through social media platforms.

Key Responsibilities:

• Oversee daily shop operations, including opening and closing procedures.
• Deliver excellent customer service and maintain strong customer relationships.
• Manage inventory levels, stock replenishment, and merchandise display.
• Ensure accurate cash handling, sales recording, and daily reconciliations.
• Create and post engaging digital content for Instagram, WhatsApp, and Facebook to promote products and offers.
• Maintain attractive in-store visual merchandising aligned with brand standards.
• Monitor sales performance and recommend actions to improve turnover.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure cleanliness, order, and security of the shop at all times.

Required Qualifications and Skills:

• Prior experience in retail, or gift shop operations is preferred.
• Strong customer service and communication skills.
• Comfortable using social media platforms for business promotion.
• Basic understanding of sales, stock management, and cash handling.
• Creative eye for product presentation and digital content creation.
• Ability to work independently and take initiative.
• Trustworthy, organized, and detail-oriented.
• Female candidates are advised to apply.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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