Gold Banking Relationship Officer job at NCBA Group
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304 Days Ago
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Vacancy title:
Gold Banking Relationship Officer

[ Type: FULL TIME , Industry: Banking , Category: Commercial Banks ]

Jobs at:

NCBA Group

Deadline of this Job:
Monday, June 12 2023 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Monday, May 29 2023, Base Salary: Not Disclosed

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JOB DETAILS:
Job Purpose Statement
• To provide prompt personalized and efficient customer service to the bank’s High Net Worth Individuals (HNI), deepen existing customer relationships through cross sell thereby increasing customer share of wallet with the Bank Support Gold Banking Relationship Managers with end to end processing of operational requests

Ideal Job Specifications
• Academic: Bachelor’s degree in a business related field
• Master’s Degree will be an added advantage

Professional:
• Customer Relationship Management Course
• Communication Skills ( Harvard Management Mentor)
• Customer Focus (Harvard Management Mentor)
• Negotiation Skills (Harvard Management Mentor)
• Certificate of Proficiency in Insurance (COP) will be an added advantage

Desired work experience: University degree
• Minimum 3 years’ experience in customer service role with a financial services institution.
• In-depth knowledge of the local banking industry, banking products, banking services and banking regulations.
• Good working knowledge and understanding of general commercial regulations and practices.
• COP is highly desirable

Closing on: Jun 4, 2023

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, June 12 2023
Duty Station: Nairobi
Posted: 29-05-2023
No of Jobs: 1
Start Publishing: 29-05-2023
Stop Publishing (Put date of 2030): 29-05-2066
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