About Twotone Global

Twotone Global is a leading player in the industry, dedicated to delivering innovative solutions and exceptional service. We are committed to fostering a dynamic and collaborative work environment where talent thrives.

Role Context

We are seeking a highly motivated and experienced Group Account Director to join our dynamic team. This role is crucial in managing and growing key client relationships, driving strategic initiatives, and ensuring client satisfaction.

Responsibilities

• Develop and implement strategic account plans to achieve company objectives and expand customer relationships.
• Lead and mentor a team of account managers, providing guidance and support.
• Oversee the execution of client projects, ensuring timely delivery and quality standards.
• Build and maintain strong, long-lasting client relationships at all levels.
• Identify opportunities for growth and upselling within existing accounts.
• Collaborate with internal teams to ensure client needs are met effectively.
• Monitor industry trends and competitor activities to inform account strategies.

Qualifications and Requirements

• Proven track record of success in account management or a similar client-facing role.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Experience

• Minimum of 5 years of experience in a senior account management or director role.

Work Environment

This is a full-time position based in our Nairobi office. We offer a competitive salary and benefits package, along with opportunities for professional development and career advancement.

• Develop and implement strategic account plans to achieve company objectives and expand customer relationships.
• Lead and mentor a team of account managers, providing guidance and support.
• Oversee the execution of client projects, ensuring timely delivery and quality standards.
• Build and maintain strong, long-lasting client relationships at all levels.
• Identify opportunities for growth and upselling within existing accounts.
• Collaborate with internal teams to ensure client needs are met effectively.
• Monitor industry trends and competitor activities to inform account strategies.

• Proven track record of success in account management or a similar client-facing role.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking and problem-solving abilities.

• Bachelor's degree in Business Administration, Marketing, or a related field.