About ACLED

The Armed Conflict Location & Event Data organization (ACLED) is a disaggregated data collection, analysis, and crisis mapping institution. The ACLED team collects conflict information, conducts analysis to describe, explore, and test conflict scenarios, and makes both data and analysis openly accessible. ACLED's work informs journalism, academic research, and public discourse on conflict, and supports practitioners and policymakers worldwide. ACLED is the highest-quality and most widely used real-time data and analysis source on political violence and protest globally.

The Role

As the Growth Coordinator, you will play a critical role in driving audience acquisition, engagement, and pipeline generation across ACLED's core customer and partner segments. This is a hands-on, execution-focused role with ownership over key growth channels including email campaigns, webinars, events, and product communications initiatives. You will be responsible for building and scaling programs that convert ACLED's global audience into active users, partners, and customers.

You will work cross-functionally with sales, research, and leadership to translate ACLED's data and insights into compelling campaigns that drive measurable growth. The ideal candidate blends creativity with analytical rigor and thrives in building structured, repeatable growth engines from the ground up.

This position is fully remote and reports to the Director of Revenue.

Specific Roles and Responsibilities

Growth & Demand Generation

• Own and execute ACLED's growth strategy across key channels, with a focus on pipeline generation and audience expansion.
• Build and optimize multi-channel campaigns that drive engagement, conversion, and revenue.
• Develop and continuously improve lead generation and nurturing funnels in partnership with sales.

Email & Automation

• Own the email program end-to-end (newsletters, nurture sequences, campaign sends).
• Segment audiences and personalize messaging to improve engagement and conversion rates.
• Build automated workflows and lead scoring within CRM and automation tools (e.g., Salesforce).
• Continuously test and optimize subject lines, content, and cadence based on performance data.

Webinars & Virtual Events

• Own the overall strategy and execution of industry events, webinars, and virtual roundtables as a core growth channel.
• Identify themes, speakers, and target audiences aligned with ACLED's commercial priorities.
• Drive webinar promotion, registration, attendance, and post-event conversion.
• Repurpose webinar content into ongoing content assets.
• Manage event promotion, logistics, and follow-up to maximize pipeline impact.
• Partner with sales to ensure effective pre- and post-event engagement strategies.

Product Communications

• Translate ACLED's data products and insights into clear, compelling value propositions and messaging.
• Own and/or support product launches, feature releases, and positioning across target segments.
• Develop sales collateral (one-pagers, decks, case studies) that enable sales and educate buyers.
• Collaborate with internal stakeholders to align messaging across research, analysis, and revenue teams.

Analytics & Optimization

• Track, measure, and report on campaign performance across all channels (email, events, webinars, digital).
• Use data to identify trends, optimize campaigns, and improve ROI.
• Build reporting frameworks tied to growth and revenue goals.

Skills and Competencies

ACLED is seeking applicants who have the following skills and experience:

• 5+ years of proven experience in global growth roles, ideally from the impact sector (tech for good, global social enterprise, or commercial experience from an INGO), identifying target audiences and leading campaigns that engage, educate, and motivate.
• Self-starter, with experience working remotely, who has a desire to learn, grow, and excel in their role.
• Deep intellectual curiosity about our product and our customers' motivations.
• Interest in the conflict prevention mission and understanding of the international context.
• Up to speed with current digital growth techniques and best practices.
• Solid knowledge of website analytics tools.
• Proficiency with automation and CRM software (Salesforce).
• Experience in setting up and optimizing digital ad campaigns.
• Comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and corporate communication.
• Up-to-date with the latest trends and best practices in digital growth and measurement.
• BSc/MSc degree in Business, Communications, or a related field.

Desirable

• Master's degree or certification in data analytics.
• Experience in a data- or tech-focused company.
• Proficiency in automation platforms and tools.
• Agency experience.
• Experience in graphic design.
• Experience working on international fundraising across public and private sectors.
• A working knowledge of the humanitarian and international development sectors.
• Additional languages — Spanish, French, and/or Arabic — considered beneficial.

Other Requirements

• Ability to travel globally for client meetings, industry events, and organization events (15%).

• Own and execute ACLED's growth strategy across key channels, with a focus on pipeline generation and audience expansion.
• Build and optimize multi-channel campaigns that drive engagement, conversion, and revenue.
• Develop and continuously improve lead generation and nurturing funnels in partnership with sales.
• Own the email program end-to-end (newsletters, nurture sequences, campaign sends).
• Segment audiences and personalize messaging to improve engagement and conversion rates.
• Build automated workflows and lead scoring within CRM and automation tools (e.g., Salesforce).
• Continuously test and optimize subject lines, content, and cadence based on performance data.
• Own the overall strategy and execution of industry events, webinars, and virtual roundtables as a core growth channel.
• Identify themes, speakers, and target audiences aligned with ACLED's commercial priorities.
• Drive webinar promotion, registration, attendance, and post-event conversion.
• Repurpose webinar content into ongoing content assets.
• Manage event promotion, logistics, and follow-up to maximize pipeline impact.
• Partner with sales to ensure effective pre- and post-event engagement strategies.
• Translate ACLED's data products and insights into clear, compelling value propositions and messaging.
• Own and/or support product launches, feature releases, and positioning across target segments.
• Develop sales collateral (one-pagers, decks, case studies) that enable sales and educate buyers.
• Collaborate with internal stakeholders to align messaging across research, analysis, and revenue teams.
• Track, measure, and report on campaign performance across all channels (email, events, webinars, digital).
• Use data to identify trends, optimize campaigns, and improve ROI.
• Build reporting frameworks tied to growth and revenue goals.

• Proven experience in global growth roles
• Experience working remotely
• Deep intellectual curiosity
• Interest in conflict prevention mission
• Up to speed with current digital growth techniques and best practices
• Solid knowledge of website analytics tools
• Proficiency with automation and CRM software (Salesforce)
• Experience in setting up and optimizing digital ad campaigns
• Comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and corporate communication
• Up-to-date with the latest trends and best practices in digital growth and measurement

• 5+ years of proven experience in global growth roles, ideally from the impact sector (tech for good, global social enterprise, or commercial experience from an INGO), identifying target audiences and leading campaigns that engage, educate, and motivate.
• Self-starter, with experience working remotely, who has a desire to learn, grow, and excel in their role.
• Deep intellectual curiosity about our product and our customers' motivations.
• Interest in the conflict prevention mission and understanding of the international context.
• Up to speed with current digital growth techniques and best practices.
• Solid knowledge of website analytics tools.
• Proficiency with automation and CRM software (Salesforce).
• Experience in setting up and optimizing digital ad campaigns.
• Comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and corporate communication.
• Up-to-date with the latest trends and best practices in digital growth and measurement.
• BSc/MSc degree in Business, Communications, or a related field.