Job summary

The Head of Student Affairs will provide strategic direction and operational leadership to the Student Affairs function, ensuring excellence in student welfare, engagement, discipline, and support services while fostering a positive and inclusive learning environment.

Min Qualification:

Bachelors

Experience Level:

Mid level

Experience Length:

3 years

Job descriptions & requirements

Key Responsibilities

• Provide strategic leadership and oversight of the Student Affairs Office
• Lead, mentor, and supervise Student Welfare Officers, counsellors, and student leaders
• Drive student welfare initiatives, pastoral care, and support interventions
• Oversee student discipline, behaviour management, and attendance compliance
• Coordinate student activities, events, and co-curricular programmes
• Ensure safeguarding, duty of care, and confidentiality standards are upheld
• Act as the key liaison between students, trainers, parents, and management
• Monitor and report on student welfare, engagement, and retention metrics
• Champion a positive, inclusive, and student-centered institutional culture

Minimum Qualifications & Experience

• Diploma or Bachelor’s degree in Education, Counselling Psychology, Social Work, Humanities, or a related field
• Minimum of 3–5 years’ relevant experience in student affairs, counselling, or educational administration
• Proven experience in team leadership and managing student support services
• Experience in a TVET or higher education institution is an added advantage
• Training in counselling, safeguarding, mental health, or student affairs will be an added advantage

Key Competencies

• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• High emotional intelligence and professionalism
• Sound judgment and problem-solving ability
• Ability to handle sensitive and confidential matters with discretion
• Strong organizational and reporting skills

Personal Attributes

• Student-centered, empathetic, and approachable
• Resilient, adaptable, and able to work under pressure
• Ethical, trustworthy, and highly professional
• Collaborative team player with a positive attitude

• Provide strategic leadership and oversight of the Student Affairs Office
• Lead, mentor, and supervise Student Welfare Officers, counsellors, and student leaders
• Drive student welfare initiatives, pastoral care, and support interventions
• Oversee student discipline, behaviour management, and attendance compliance
• Coordinate student activities, events, and co-curricular programmes
• Ensure safeguarding, duty of care, and confidentiality standards are upheld
• Act as the key liaison between students, trainers, parents, and management
• Monitor and report on student welfare, engagement, and retention metrics
• Champion a positive, inclusive, and student-centered institutional culture

• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• High emotional intelligence and professionalism
• Sound judgment and problem-solving ability
• Ability to handle sensitive and confidential matters with discretion
• Strong organizational and reporting skills

• Diploma or Bachelor’s degree in Education, Counselling Psychology, Social Work, Humanities, or a related field
• Minimum of 3–5 years’ relevant experience in student affairs, counselling, or educational administration
• Proven experience in team leadership and managing student support services
• Experience in a TVET or higher education institution is an added advantage
• Training in counselling, safeguarding, mental health, or student affairs will be an added advantage