Vacancy title:
Head of Technology

[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT, Management, Business Operations]

Jobs at:
Healthy U

Deadline of this Job:
Friday, August 21 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, August 14 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Healthy U was therefore created and has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends. Now, with over 30 stores in both Kenya and Uganda, we constantly strive to uphold our promise of providing the best products and services for �...

Read more about this company

Head of Technology

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

Location

Nairobi

Job Field

ICT / Computer

Main Purpose of the Job

• Lead and oversee the company's technology strategy, infrastructure, systems, Artificial Intelligence, data and digital transformation initiatives. •
• Ensure technology supports business growth, operational efficiency, customer experience, security and informed decision-making.

Key Responsibilities of the Role

• Define and execute the company's Technology roadmap in line with business strategy and growth objectives.
• Lead the overall ICT, Artificial Intelligence, data, analytics, automation and digital transformation agenda.
• Identify and implement practical technology, Al and automation solutions that improve productivity, efficiency, profitability and customer experience.
• Oversee the design, implementation, maintenance and scalability of the company's IT infrastructure, including servers, operating systems, PCs, software applications, networks, telephones, cloud services and other technology platforms.
• Oversee the effective operation and integration of core business systems, including ERP, POS, CRM, e-commerce and other digital platforms.
• Ensure all technology systems are stable, available, secure and scalable, with robust cybersecurity and data protection measures.
• Lead Al and automation initiatives across Retail, Wholesale, Warehousing, Supply Chain, HORECA and Business Enablement functions.
• Identify opportunities for predictive analytics, machine learning, business intelligence, process automation, demand forecasting, inventory optimisation and customer analytics.
• Establish appropriate data governance, data quality, reporting and analytics standards to ensure accurate and actionable information is available to management.
• Lead the development and improvement of business intelligence, management reporting and predictive analytics capabilities.
• Drive digital transformation and omnichannel initiatives that integrate online and offline customer experiences.
• Partner with business and functional leaders to understand operational challenges and implement practical, scalable and user-friendly technology solutions.
• Evaluate emerging technologies, Al tools, systems and vendors and recommend solutions that provide measurable business value.
• Oversee major technology projects, including system implementations, integrations, upgrades, migrations, automation projects and technology-related business initiatives, ensuring delivery within agreed timelines and budgets.
• Develop and manage the Technology department budget, including technology purchases, projects, licences, support contracts and ongoing operational costs.
• Manage technology suppliers, consultants and service providers and negotiate contracts and service agreements to achieve value for money and appropriate service levels.
• Develop, maintain and enforce technology policies, standard operating procedures, user guidelines, system documentation, licences and records of system changes and upgrades.
• Conduct regular system reviews, audits and risk assessments and ensure timely resolution of identified technology, security and operational issues.
• Prepare and share regular Technology performance and operational reports with senior management, including relevant KPIs, project status, risks and opportunities.
• Lead, manage, mentor and develop the Technology team, including recruitment, performance management, training and capability development.
• Develop departmental objectives and KPIs and monitor performance to ensure the Technology function delivers continuous improvement and measurable business value.
• Promote a culture of innovation, automation, data-driven decision-making and effective technology adoption across the organisation.

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Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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