Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

Are you a proactive, detail-oriented professional who thrives in a fast-paced environment? We are seeking an HR Representative to support HR operations, compliance activities, and client service requests while managing cases and accounts from start to finish.

This is an excellent opportunity for someone who enjoys problem-solving, delivering exceptional client support, and taking ownership of their work.

Key Responsibilities

• Manage HR-related inquiries and client cases through successful resolution.
• Support HR administration processes, including onboarding, PTO management, employee records, and background screenings.
• Ensure compliance with established HR policies and procedures.
• Maintain accurate information within HR systems and databases.
• Communicate professionally with clients via phone, email, and virtual meetings.
• Collaborate with internal teams to deliver an outstanding client experience.
• Monitor and follow up on requests to ensure timely completion.

What We're Looking For

• Advanced English proficiency (C1+) with excellent verbal and written communication skills.
• Clear and professional pronunciation with confidence interacting with clients.
• Strong organizational, time management, and multitasking abilities.
• Ability to work independently and take ownership of assigned accounts.
• Proactive mindset, accountability, and strong attention to detail.
• Previous experience in:
  • HR Administration
  • HR Operations
  • Customer Service
  • Administrative Support
  • Client Services
  • Call Center environments
• Proficiency with Microsoft Office applications, including Outlook, Excel, Teams, and PowerPoint.

Preferred Qualifications

• Experience working with HRIS or payroll systems.
• Knowledge of HR compliance, onboarding, PTO administration, E-Verify, background screening, or case management.
• Previous PEO experience is highly valued.
• HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are a plus

• Manage HR-related inquiries and client cases through successful resolution.
• Support HR administration processes, including onboarding, PTO management, employee records, and background screenings.
• Ensure compliance with established HR policies and procedures.
• Maintain accurate information within HR systems and databases.
• Communicate professionally with clients via phone, email, and virtual meetings.
• Collaborate with internal teams to deliver an outstanding client experience.
• Monitor and follow up on requests to ensure timely completion.

• Advanced English proficiency (C1+) with excellent verbal and written communication skills.
• Clear and professional pronunciation with confidence interacting with clients.
• Strong organizational, time management, and multitasking abilities.
• Ability to work independently and take ownership of assigned accounts.
• Proactive mindset, accountability, and strong attention to detail.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Teams, and PowerPoint.

• Previous experience in:
  • HR Administration
  • HR Operations
  • Customer Service
  • Administrative Support
  • Client Services
  • Call Center environments
• Experience working with HRIS or payroll systems.
• Knowledge of HR compliance, onboarding, PTO administration, E-Verify, background screening, or case management.
• Previous PEO experience is highly valued.
• HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are a plus