Key Responsibilities

HR Operations & Employee Records: Maintain accurate employee records and personnel files in the HR system, ensuring compliance with legal requirements and internal policies throughout the employee lifecycle.

Employee Lifecycle Management: Coordinate onboarding and offboarding processes, prepare offer letters and employment contracts, process employee changes (promotions, transfers, exits), and manage all related documentation.

Payroll & Benefits Administration: Support payroll administration and coordinate employee benefits, including medical insurance and pension schemes, by managing registrations, updates, and liaising with benefit providers.

Employee Support & HR Administration: Respond to employee queries, prepare employment letters, reference checks, visa invitation letters, and other HR documentation while maintaining confidentiality and providing excellent employee support.

Reporting & Cross-Functional Coordination: Generate HR reports and employee data insights, coordinate with Finance, HR, and regional teams to ensure data accuracy, and support meetings through agenda preparation, minute-taking, and follow-up actions.

Learning & Development Support: Coordinate training programmes, maintain training records and databases, organize training logistics, prepare career development meeting materials, and monitor completion of employee feedback and development activities.

Key Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field, with a Certified Human Resources Practitioner (CHRP)

Experience: At least 3 years’ experience in a generalist HR or HR operations role.

Skills: Demonstrated experience handling confidential information while delivering high-quality HR administrative and employee support services. Previous experience in a professional services environment is an added advantage. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); experience with Workday or a similar HRIS is an advantage. Excellent written and verbal communication skills in English, with strong organizational, interpersonal, and customer service abilities.

• Maintain accurate employee records and personnel files in the HR system, ensuring compliance with legal requirements and internal policies throughout the employee lifecycle.
• Coordinate onboarding and offboarding processes, prepare offer letters and employment contracts, process employee changes (promotions, transfers, exits), and manage all related documentation.
• Support payroll administration and coordinate employee benefits, including medical insurance and pension schemes, by managing registrations, updates, and liaising with benefit providers.
• Respond to employee queries, prepare employment letters, reference checks, visa invitation letters, and other HR documentation while maintaining confidentiality and providing excellent employee support.
• Generate HR reports and employee data insights, coordinate with Finance, HR, and regional teams to ensure data accuracy, and support meetings through agenda preparation, minute-taking, and follow-up actions.
• Coordinate training programmes, maintain training records and databases, organize training logistics, prepare career development meeting materials, and monitor completion of employee feedback and development activities.

• Handling confidential information
• High-quality HR administrative and employee support services
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Experience with Workday or a similar HRIS (advantage)
• Excellent written and verbal communication skills in English
• Strong organizational skills
• Strong interpersonal skills
• Customer service abilities

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Certified Human Resources Practitioner (CHRP)
• At least 3 years’ experience in a generalist HR or HR operations role
• Previous experience in a professional services environment (added advantage)