ID Data Operator
2025-06-16T10:52:11+00:00
Africa Talent Contours Limited
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_7704/logo/atl.png
https://africatalentcontours.com/
FULL_TIME
Kenya
Nairobi
00100
Kenya
Consulting
Computer & IT
2025-06-30T17:00:00+00:00
Kenya
8
DEPARTMENT: M&A - IT SUPPORT
POSITION REPORT TO: SR. IT DATA CENTER OPERATOR
DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:
- Provides telephone technical support to employees regarding technical aspects of assigned products.
- Answers questions about installation, operation, configuration, customization, system status, interacting with network services and application developers to restore service, and usability, and identify problems.
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
- Provide technical support to organizations' internal users of desktop applications and hardware.
- Responsible for the administration of one or more of the following data systems: Computer systems hardware, software, information systems & and peripheral equipment such as servers, desktops, printers, and storage devices.
- Maintains, installs, upgrades, and configures data systems, administers operating systems, and maintains basic security and recovery procedures such as scheduling and backups.
- Under direct supervision, assists in monitoring, responding, configuring, installing, and repairing hardware and software problems according to established procedures.
- Performs other duties as assigned IAW contractual, functional, and mission requirements.
BASIC JOB QUALIFICATIONS: (Knowledge, Skills, and Abilities (KSAs):
- Knowledgeable in Computer Networking
- Knowledgeable in structured network cabling, installing, testing, termination & and troubleshooting.
- Knowledgeable in Data Security, Backup, and Recovery.
- Hands-on experience in installing, and troubleshooting IT Hardware and software.
- Must be familiar with using computer diagnostics hardware & and software.
- Must be familiar with Windows Server and desktop Operating Systems.
- Must be familiar with Email service & and support.
- Must be skilled in data analysis and must have the ability to create ad hoc reports.
- A strong sense of customer service skills.
- Knowledgeable in using cloud applications.
- Must have experience in Computer Asset & Inventory Management.
- Knowledge of installation, maintenance, and troubleshooting of a LAN system.
- Proven ability to organize, prioritize, and follow through to completion of multiple tasks, under strict deadlines and changing priorities.
- Must possess administrative, organizational, and computer skills to include proficiency with Microsoft Office suite including (MS Word, PowerPoint, Excel, and Outlook).
- Must pass overseas medical screening and be in good health.
- Capable of effectively communicating technical information in English, both written and verbal.
- Must have a valid country of origin’s driver’s license.
JOB SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING
- Any IT-related training certifications are highly desired.
EDUCATION:
An associate or bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or other related fields.
EXPERIENCE:
- Must have at least (3) years of experience in an IT environment with Help Desk or Technical Support experience.
Basic terms of the job offer.
- Assignment Duration: 12 months. Renewal subject to performance.
- Base Monthly Salary: 48 hours per week minimum work requirement: $1,200 (based on 48 hr. work week requirement)
- Working schedule: 48 hours per week (8 hours per day/6 days a week)
- Payroll period: Monthly. Amount give take home.
- Overtime: Work more than 8 hours per day or work performed on a rest day and/or holiday, will be paid as overtime at the base salary rate.
- Accommodations: Housing, transportation, meals in-country, and laundry facilities are provided
- Sick Leave: Employee will accrue 2.67 hours of sick leave for each full month of service, beginning with the completion of the first full month of Foreign Service employment.
- Annual leave Up to 21 days paid at the end of each 12-month contract.
- Travel will be provided by the employer to the employee’s home country.
Other requirements
- Your Passport must be valid for at least 12 months, with at least 6 total blank visa pages remaining.
- Your driver’s license must be valid for at least 6 months (unless processing for a CDL-required position, which will require 12 months remaining).
- Updated covid vaccination certificate
- Medical exam report at a date to be advised.
Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization, system status, interacting with network services and application developers to restore service, and usability, and identify problems. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures. Provide technical support to organizations' internal users of desktop applications and hardware. Responsible for the administration of one or more of the following data systems: Computer systems hardware, software, information systems & and peripheral equipment such as servers, desktops, printers, and storage devices. Maintains, installs, upgrades, and configures data systems, administers operating systems, and maintains basic security and recovery procedures such as scheduling and backups. Under direct supervision, assists in monitoring, responding, configuring, installing, and repairing hardware and software problems according to established procedures. Performs other duties as assigned IAW contractual, functional, and mission requirements.
Knowledgeable in Computer Networking Knowledgeable in structured network cabling, installing, testing, termination & and troubleshooting. Knowledgeable in Data Security, Backup, and Recovery. Hands-on experience in installing, and troubleshooting IT Hardware and software. Must be familiar with using computer diagnostics hardware & and software. Must be familiar with Windows Server and desktop Operating Systems. Must be familiar with Email service & and support. Must be skilled in data analysis and must have the ability to create ad hoc reports. A strong sense of customer service skills. Knowledgeable in using cloud applications. Must have experience in Computer Asset & Inventory Management. Knowledge of installation, maintenance, and troubleshooting of a LAN system. Proven ability to organize, prioritize, and follow through to completion of multiple tasks, under strict deadlines and changing priorities. Must possess administrative, organizational, and computer skills to include proficiency with Microsoft Office suite including (MS Word, PowerPoint, Excel, and Outlook). Must pass overseas medical screening and be in good health. Capable of effectively communicating technical information in English, both written and verbal. Must have a valid country of origin’s driver’s license.
EDUCATION: An associate or bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or other related fields. EXPERIENCE: Must have at least (3) years of experience in an IT environment with Help Desk or Technical Support experience.
JOB-684ff75bec2ea
Vacancy title:
ID Data Operator
[Type: FULL_TIME, Industry: Consulting, Category: Computer & IT]
Jobs at:
Africa Talent Contours Limited
Deadline of this Job:
Monday, June 30 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Monday, June 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
DEPARTMENT: M&A - IT SUPPORT
POSITION REPORT TO: SR. IT DATA CENTER OPERATOR
DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:
- Provides telephone technical support to employees regarding technical aspects of assigned products.
- Answers questions about installation, operation, configuration, customization, system status, interacting with network services and application developers to restore service, and usability, and identify problems.
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
- Provide technical support to organizations' internal users of desktop applications and hardware.
- Responsible for the administration of one or more of the following data systems: Computer systems hardware, software, information systems & and peripheral equipment such as servers, desktops, printers, and storage devices.
- Maintains, installs, upgrades, and configures data systems, administers operating systems, and maintains basic security and recovery procedures such as scheduling and backups.
- Under direct supervision, assists in monitoring, responding, configuring, installing, and repairing hardware and software problems according to established procedures.
- Performs other duties as assigned IAW contractual, functional, and mission requirements.
BASIC JOB QUALIFICATIONS: (Knowledge, Skills, and Abilities (KSAs):
- Knowledgeable in Computer Networking
- Knowledgeable in structured network cabling, installing, testing, termination & and troubleshooting.
- Knowledgeable in Data Security, Backup, and Recovery.
- Hands-on experience in installing, and troubleshooting IT Hardware and software.
- Must be familiar with using computer diagnostics hardware & and software.
- Must be familiar with Windows Server and desktop Operating Systems.
- Must be familiar with Email service & and support.
- Must be skilled in data analysis and must have the ability to create ad hoc reports.
- A strong sense of customer service skills.
- Knowledgeable in using cloud applications.
- Must have experience in Computer Asset & Inventory Management.
- Knowledge of installation, maintenance, and troubleshooting of a LAN system.
- Proven ability to organize, prioritize, and follow through to completion of multiple tasks, under strict deadlines and changing priorities.
- Must possess administrative, organizational, and computer skills to include proficiency with Microsoft Office suite including (MS Word, PowerPoint, Excel, and Outlook).
- Must pass overseas medical screening and be in good health.
- Capable of effectively communicating technical information in English, both written and verbal.
- Must have a valid country of origin’s driver’s license.
JOB SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING
- Any IT-related training certifications are highly desired.
EDUCATION:
An associate or bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or other related fields.
EXPERIENCE:
- Must have at least (3) years of experience in an IT environment with Help Desk or Technical Support experience.
Basic terms of the job offer.
- Assignment Duration: 12 months. Renewal subject to performance.
- Base Monthly Salary: 48 hours per week minimum work requirement: $1,200 (based on 48 hr. work week requirement)
- Working schedule: 48 hours per week (8 hours per day/6 days a week)
- Payroll period: Monthly. Amount give take home.
- Overtime: Work more than 8 hours per day or work performed on a rest day and/or holiday, will be paid as overtime at the base salary rate.
- Accommodations: Housing, transportation, meals in-country, and laundry facilities are provided
- Sick Leave: Employee will accrue 2.67 hours of sick leave for each full month of service, beginning with the completion of the first full month of Foreign Service employment.
- Annual leave Up to 21 days paid at the end of each 12-month contract.
- Travel will be provided by the employer to the employee’s home country.
Other requirements
- Your Passport must be valid for at least 12 months, with at least 6 total blank visa pages remaining.
- Your driver’s license must be valid for at least 6 months (unless processing for a CDL-required position, which will require 12 months remaining).
- Updated covid vaccination certificate
- Medical exam report at a date to be advised.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Go to Africa Talent Contours Limited on africatalentcontours.com to apply
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