Summary
Date Posted: Monday, December 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Key Responsibilities & Accountabilities
• Drive profitable revenue growth of the product with a focus on deepening existing customer relationships to increase customer uptake.
• Provide strategic direction for inter country payments through customer support, competition mapping & promotional programs to effectively compete in the increasingly disruptive digital payments space.
• Ensure risk and compliance issues are identified, assessed, monitored, controlled, and reported by monitoring intercountry transactions on daily basis.
• Work with cross-functional teams (i.e. Marketing, Treasury, Operations and Shared services) to develop and execute a consistent multi-brand strategy to grow affinity levels by implementing brand awareness campaigns that resonate with customers.
• Conduct product training across the Branches and other support centers
• Act as a liaison, provide product/services information, and answer questions.
• Respond to Branch and contact center support Calls.
• Receive support requests through Oracle service cloud and close as per SLA and P&P

Qualifications
Education & Qualifications – Requirements
• Bachelor’s degree in a mathematics discipline or related field from a reputable institution is preferred with a post graduate training in financial services, Risk Management and or compliance as an added advantage.
• Experience in working within a big-data analysis environment with the use of SQL /advanced Excel etc.
• 2 years’ successive employment in a busy financial organization, with strong understanding of overall banking operations, systems, and processes.
• At least one year experience in KYC and AML Compliance in a regional commercial bank.
• 2 years’ experience in interaction with banking systems in remittances and payments.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

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