Background information about the job or company (e.g., role context, company overview)

CrossBoundary is a mission driven investment firm committed to unlocking the power of capital to make a strong return while creating a lasting difference in frontier markets.

The Communications Intern will focus on improving the department’s ability to track, analyze, and report on key performance indicators (KPIs) across a diverse communications portfolio. The role is ideal for candidates with a solid data science background, experience with tools like PowerBI, and interest in applying their skills to the marketing and communications function.

Responsibilities or duties

• Develop and refine PowerBI dashboards to track and visualize KPIs for social media performance, website analytics, and email campaigns
• Support the Communications team in setting up and optimizing workflows for real-time performance monitoring
• Conduct data analysis to identify trends, insights, and opportunities for improving communication strategies
• Assist in designing templates and frameworks for presenting analytics and performance insights to stakeholders
• Collaborate with the team to integrate business intelligence insights into communications planning and decision-making
• Document processes, systems, and workflows to ensure sustainability
• Support internal quality control and review processes
• Compile web and social media analytics reports
• Present and update PowerPoint slides

Qualifications or requirements (e.g., education, skills)

• Actively enrolled in or recently completed a university or similar educational program in Data Science, Computer Science, Business Analytics, or a related technical field
• Interest in leveraging data to enhance communications strategies and decision-making
• Strong technical skills, including proficiency in PowerBI, Microsoft Excel, and other data visualization or business intelligence tools
• Familiarity with social media analytics platforms (LinkedIn, Twitter, Instagram), website analytics tools (Google Analytics), and email marketing software (ActiveCampaign) is an advantage
• Experience with Python, R, or other programming languages for data manipulation and analysis is a plus
• Self-starter with a collaborative mindset who thrives in a fast-paced, deadline-driven environment
• Integrity: discretion when working with confidential and sensitive matters and information
• Written and spoken proficiency in English

• Develop and refine PowerBI dashboards to track and visualize KPIs for social media performance, website analytics, and email campaigns
• Support the Communications team in setting up and optimizing workflows for real-time performance monitoring
• Conduct data analysis to identify trends, insights, and opportunities for improving communication strategies
• Assist in designing templates and frameworks for presenting analytics and performance insights to stakeholders
• Collaborate with the team to integrate business intelligence insights into communications planning and decision-making
• Document processes, systems, and workflows to ensure sustainability
• Support internal quality control and review processes
• Compile web and social media analytics reports
• Present and update PowerPoint slides

• PowerBI
• Microsoft Excel
• Data visualization tools
• Business intelligence tools
• Social media analytics platforms (LinkedIn, Twitter, Instagram)
• Website analytics tools (Google Analytics)
• Email marketing software (ActiveCampaign)
• Python (plus)
• R (plus)
• Data manipulation and analysis
• Collaboration
• Integrity
• English proficiency

• Actively enrolled in or recently completed a university or similar educational program in Data Science, Computer Science, Business Analytics, or a related technical field
• Interest in leveraging data to enhance communications strategies and decision-making