Accurex Consultants, being founded in 1998, is a Management Consulting center with a highly qualified team of dedicated management & human resource experts. We are the one stop Centre for all of your management and Human Resource needs.

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Isuzu Parts Specialist, Auto Spares Division

Job Type

Full Time

Qualification

BA/BSc/HND , Diploma

Experience

5 - 8 years

Location

Nairobi

Job Field

Engineering / Technical , Sales and Business Development

Job Role

To lead parts operations by ensuring optimal availability, technical accuracy, and revenue growth, while driving efficiency in inventory management and customer satisfaction.

Key Responsibilities

Parts Operations & Revenue Growth

Oversee end-to-end parts sales operations and revenue performance

Drive upselling and cross-selling strategies for parts

Analyze sales trends and implement growth initiatives

Technical Leadership

Act as the subject matter expert on Isuzu parts and systems

Guide technicians and junior staff on complex parts identification

Ensure accuracy in parts catalog usage and system updates

Inventory Strategy & Control

Develop and implement inventory optimization strategies

Minimize stockouts and overstock through data-driven planning

Oversee stock audits, shrinkage control, and reporting

Customer Experience Management

Handle escalated customer issues and technical queries

Ensure high service standards and customer retention

Work closely with service teams to improve turnaround time

Supplier & Stakeholder Coordination

Collaborate with procurement on sourcing strategies

Monitor supplier performance related to parts availability

Reporting & Performance Management

Track KPIs and generate actionable insights

Present performance reports to management

Qualifications

Diploma/Degree in Automotive Engineering, Supply Chain, or related field

5–8 years’ experience, with at least 2 years in a senior/supervisory role

Experience with Isuzu or similar automotive brands

Skills & Competencies

Advanced technical knowledge of automotive parts

Leadership and team coordination

Data analysis and reporting

Commercial awareness

ERP/Inventory systems expertise

• Oversee end-to-end parts sales operations and revenue performance
• Drive upselling and cross-selling strategies for parts
• Analyze sales trends and implement growth initiatives
• Act as the subject matter expert on Isuzu parts and systems
• Guide technicians and junior staff on complex parts identification
• Ensure accuracy in parts catalog usage and system updates
• Develop and implement inventory optimization strategies
• Minimize stockouts and overstock through data-driven planning
• Oversee stock audits, shrinkage control, and reporting
• Handle escalated customer issues and technical queries
• Ensure high service standards and customer retention
• Work closely with service teams to improve turnaround time
• Collaborate with procurement on sourcing strategies
• Monitor supplier performance related to parts availability
• Track KPIs and generate actionable insights
• Present performance reports to management

• Advanced technical knowledge of automotive parts
• Leadership and team coordination
• Data analysis and reporting
• Commercial awareness
• ERP/Inventory systems expertise

• Diploma/Degree in Automotive Engineering, Supply Chain, or related field
• 5–8 years’ experience, with at least 2 years in a senior/supervisory role
• Experience with Isuzu or similar automotive brands