Background

Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understanding of the Kenyan market.

Our client, a growing company in the quarry and construction materials sector, is seeking to recruit a highly driven and results-oriented Key Accounts Manager to grow its customer base and strengthen relationships with key clients across the Western Nairobi market and surrounding areas.

The successful candidate will take ownership of key accounts, drive new business development, manage customer relationships and actively pursue agreed sales targets.

This is a field-oriented sales role requiring an individual who is confident engaging customers, developing new business and converting opportunities into sales.

Responsibilities

• Manage key customer accounts from initial engagement through order fulfilment and ongoing relationship management.
• Identify, develop and maintain strong relationships with existing and prospective customers.
• Market and sell quarry products to existing and new customers.
• Identify and convert new business opportunities.
• Conduct regular customer visits and understand customer requirements and purchasing patterns.
• Follow up on quotations, orders, deliveries, payments and customer feedback.
• Build and maintain a healthy sales pipeline.
• Monitor market trends, competitor activities and pricing within the quarry/construction materials market.
• Ensure customers receive timely and professional service.
• Work closely with Quarry, Logistics, Weighbridge and Finance teams to facilitate smooth order fulfilment.
• Prepare regular sales, account management and market reports.
• Take ownership of sales targets and actively pursue opportunities to exceed them.

Qualifications & Requirements

• Female candidates are encouraged to apply.
• Diploma or Degree in Sales, Marketing, Business Administration, Commerce or a related field.
• Proven experience in sales, key account management or business development.
• Experience in quarry products, aggregates, construction materials, concrete or a related industry will be an added advantage.
• Strong understanding of the Western Nairobi market and an established customer network will be highly advantageous.
• Demonstrated ability to generate new business and convert prospects into customers.
• Strong negotiation, communication and relationship-management skills.
• Highly energetic, ambitious, self-driven and results-oriented.
• Target-driven and comfortable working in a performance-based environment.
• Must possess a valid driving licence and several years of driving experience.
• Ability and willingness to make regular customer visits and work independently.

What the Employer Offers

• Gross Salary: Ksh. 70,000 per month
• Performance-based bonus upon achievement of agreed sales targets.
• Opportunity to develop and manage strategic customer accounts within the construction materials market.

• Manage key customer accounts from initial engagement through order fulfilment and ongoing relationship management.
• Identify, develop and maintain strong relationships with existing and prospective customers.
• Market and sell quarry products to existing and new customers.
• Identify and convert new business opportunities.
• Conduct regular customer visits and understand customer requirements and purchasing patterns.
• Follow up on quotations, orders, deliveries, payments and customer feedback.
• Build and maintain a healthy sales pipeline.
• Monitor market trends, competitor activities and pricing within the quarry/construction materials market.
• Ensure customers receive timely and professional service.
• Work closely with Quarry, Logistics, Weighbridge and Finance teams to facilitate smooth order fulfilment.
• Prepare regular sales, account management and market reports.
• Take ownership of sales targets and actively pursue opportunities to exceed them.

• Strong negotiation skills
• Strong communication skills
• Strong relationship-management skills
• Ability to generate new business
• Ability to convert prospects into customers
• Ability to make regular customer visits
• Ability to work independently

• Diploma or Degree in Sales, Marketing, Business Administration, Commerce or a related field.
• Proven experience in sales, key account management or business development.
• Experience in quarry products, aggregates, construction materials, concrete or a related industry will be an added advantage.
• Strong understanding of the Western Nairobi market and an established customer network will be highly advantageous.
• Must possess a valid driving licence and several years of driving experience.