Mandarin Language Speaking Call Center Agents job at Flexi Personnel
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Vacancy title:
Mandarin Language Speaking Call Center Agents

[ Type: FULL TIME , Industry: Consulting , Category: Art, Fashion & Design ]

Jobs at:

Flexi Personnel

Deadline of this Job:
17 August 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Saturday, August 06, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Mandarin Language Speaking Call Center Agents

Duties and Responsibilities
• Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Investigate and resolve issues that are reported on client platform such as requests for account support.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns and escalate issues outside the company policy to the global team.

Qualifications and Experience
• Between 21-35 years.
• Must be living in Kenya legally.
• Must speak fluent English and Mandarin languages.
• College education mandatory.
• Must be currently unemployed or working as a casual.
• Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• High affinity and cultural awareness of political/social situation regarding the relevant market/region.
• Must have KRA pin, bank account, NSSF & NHIF documents.


Job Experience: No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure

To apply send your CV to: Flexi Personnel ATS or recruit@flexi-personnel.com  latest by 17th August 2022. Indicate Tittle on the email subject for easier retrieval and placement.




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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Communications/ Public Relations jobs in Kenya
Job Type: Full-time
Deadline of this Job: 17 August 2022
Duty Station: Nairobi
Posted: 06-08-2022
No of Jobs: 1
Start Publishing: 06-08-2022
Stop Publishing (Put date of 2030): 06-08-2066
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