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Job Summary

The Marketing Coordinator / Showroom Attendant will be responsible for supporting marketing activities while ensuring smooth daily operations of the showroom. The role combines customer engagement, brand promotion, lead generation, and showroom management to enhance customer experience and drive sales growth. The ideal candidate should be creative, customer-focused, organized, and passionate about interiors and design trends.

Responsibilities or duties

Marketing Coordination

• Assist in planning and executing marketing campaigns to promote products and services.
• Manage and update social media platforms with engaging content, promotions, and product showcases.
• Coordinate photography, videos, and promotional materials for digital marketing.
• Monitor marketing trends and competitor activities within the interiors industry.
• Support events, exhibitions, and product launches.
• Maintain customer databases and assist in follow-up marketing communication.
• Prepare weekly and monthly marketing activity reports.

Showroom Management & Customer Service

• Welcome walk-in clients and provide professional product guidance.
• Ensure the showroom is clean, organized, attractive, and well merchandised at all times.
• Explain product features, pricing, and customization options to customers.
• Capture customer inquiries and convert leads into sales opportunities.
• Coordinate appointments for consultations and site visits.
• Handle customer feedback and escalate issues when necessary.
• Track showroom visitors and maintain inquiry records.

Sales Support

• Support the sales team in generating quotations and following up with prospects.
• Assist in upselling complementary products and services.
• Help achieve showroom sales targets through proactive customer engagement.

Qualifications or requirements

Requirements

• Diploma or Degree in Marketing, Business Administration, Interior Design, Communications, or related field.
• Minimum 2 years of experience in marketing, retail showroom operations, customer service, or sales.
• Experience in interiors, furniture, home décor, or related industry is an added advantage.
• Strong social media management and content creation skills.
• Proficiency in Microsoft Office and digital marketing tools.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Presentable, professional, and customer-oriented.

Key Competencies

• Creativity and innovation
• Customer service excellence
• Sales orientation
• Attention to detail
• Time management
• Relationship building
• Problem-solving skills

• Assist in planning and executing marketing campaigns to promote products and services.
• Manage and update social media platforms with engaging content, promotions, and product showcases.
• Coordinate photography, videos, and promotional materials for digital marketing.
• Monitor marketing trends and competitor activities within the interiors industry.
• Support events, exhibitions, and product launches.
• Maintain customer databases and assist in follow-up marketing communication.
• Prepare weekly and monthly marketing activity reports.
• Welcome walk-in clients and provide professional product guidance.
• Ensure the showroom is clean, organized, attractive, and well merchandised at all times.
• Explain product features, pricing, and customization options to customers.
• Capture customer inquiries and convert leads into sales opportunities.
• Coordinate appointments for consultations and site visits.
• Handle customer feedback and escalate issues when necessary.
• Track showroom visitors and maintain inquiry records.
• Support the sales team in generating quotations and following up with prospects.
• Assist in upselling complementary products and services.
• Help achieve showroom sales targets through proactive customer engagement.

• Strong social media management and content creation skills.
• Proficiency in Microsoft Office and digital marketing tools.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Creativity and innovation
• Customer service excellence
• Sales orientation
• Attention to detail
• Time management
• Relationship building
• Problem-solving skills

• Diploma or Degree in Marketing, Business Administration, Interior Design, Communications, or related field.
• Minimum 2 years of experience in marketing, retail showroom operations, customer service, or sales.
• Experience in interiors, furniture, home décor, or related industry is an added advantage.