Maua Customer Development Representative
2026-01-31T06:53:27+00:00
Mars
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https://careers.mars.com/sa/en/kenya
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Education, and Training
Customer Service, Sales & Retail, Business Operations, Social Services & Nonprofit
2026-02-06T17:00:00+00:00
8
Background information about the job or company (e.g., role context, company overview)
Everyone has the power to make a difference. And when we’re all working towards the same shared vision, nothing is out of reach. That’s what we believe, and why our 125,000+ Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts ...
Responsibilities or duties
What would be your key responsibilities?
- Recruit and retain up lifters, hawkers, and stock points by identifying, training, and supporting entrepreneurs to enhance their sales and business skills.
- Lead partner recruitment and manage agreements to support entrepreneur growth.
- Conduct training needs assessments and facilitate capacity-building programs such as the MAUA Academy.
- Manage local operations by liaising with distributors and sales teams to ensure stock availability and resolve operational issues.
- Monitor and report on recruitment, training, market developments, and entrepreneur performance.
- Organize monthly share-out sessions and motivational events for entrepreneurs.
- Represent Maua Business in local events, forums, and stakeholder meetings.
Qualifications or requirements (e.g., education, skills)
What are we looking for?
- Ideally, you’ll have a minimum of 5 years’ experience managing livelihood improvement projects within the private sector or non-governmental organizations, with a passion for economic growth and improving quality of life for underserved populations.
- You should hold a university degree or equivalent, preferably in Entrepreneurship, Sustainability, or Business Management.
- Experience in distribution, community outreach, and people management is essential.
- Strong oral and written communication skills, including working knowledge of Kiswahili, are a must.
- You’ll be comfortable working in agile, startup-like environments and able to meet the physical demands of driving to remote areas and engaging with underserved populations.
- Recruit and retain up lifters, hawkers, and stock points by identifying, training, and supporting entrepreneurs to enhance their sales and business skills.
- Lead partner recruitment and manage agreements to support entrepreneur growth.
- Conduct training needs assessments and facilitate capacity-building programs such as the MAUA Academy.
- Manage local operations by liaising with distributors and sales teams to ensure stock availability and resolve operational issues.
- Monitor and report on recruitment, training, market developments, and entrepreneur performance.
- Organize monthly share-out sessions and motivational events for entrepreneurs.
- Represent Maua Business in local events, forums, and stakeholder meetings.
- Distribution
- Community outreach
- People management
- Strong oral and written communication skills
- Working knowledge of Kiswahili
- Agile, startup-like environments
- Physical demands of driving to remote areas
- Engaging with underserved populations
- University degree or equivalent, preferably in Entrepreneurship, Sustainability, or Business Management.
JOB-697da6e762dda
Vacancy title:
Maua Customer Development Representative
[Type: FULL_TIME, Industry: Education, and Training, Category: Customer Service, Sales & Retail, Business Operations, Social Services & Nonprofit]
Jobs at:
Mars
Deadline of this Job:
Friday, February 6 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Saturday, January 31 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Everyone has the power to make a difference. And when we’re all working towards the same shared vision, nothing is out of reach. That’s what we believe, and why our 125,000+ Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts ...
Responsibilities or duties
What would be your key responsibilities?
- Recruit and retain up lifters, hawkers, and stock points by identifying, training, and supporting entrepreneurs to enhance their sales and business skills.
- Lead partner recruitment and manage agreements to support entrepreneur growth.
- Conduct training needs assessments and facilitate capacity-building programs such as the MAUA Academy.
- Manage local operations by liaising with distributors and sales teams to ensure stock availability and resolve operational issues.
- Monitor and report on recruitment, training, market developments, and entrepreneur performance.
- Organize monthly share-out sessions and motivational events for entrepreneurs.
- Represent Maua Business in local events, forums, and stakeholder meetings.
Qualifications or requirements (e.g., education, skills)
What are we looking for?
- Ideally, you’ll have a minimum of 5 years’ experience managing livelihood improvement projects within the private sector or non-governmental organizations, with a passion for economic growth and improving quality of life for underserved populations.
- You should hold a university degree or equivalent, preferably in Entrepreneurship, Sustainability, or Business Management.
- Experience in distribution, community outreach, and people management is essential.
- Strong oral and written communication skills, including working knowledge of Kiswahili, are a must.
- You’ll be comfortable working in agile, startup-like environments and able to meet the physical demands of driving to remote areas and engaging with underserved populations.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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