About the job

Providing excellent legal service to our clients is our mission. As one of the state’s largest personal injury law firms, we have the experience and resources to deliver strong results. Forty percent of our team has been with us for more than five years.

Exciting opportunities lie ahead, and we hope you’ll consider joining us. We were recently named the best large company to work for in the Triangle.

Responsibilities

Extensive use of RingCentral and Casee case management system Identify pending medical records and billing requests based on Casee due dates Properly identify medical facilities/departments for contact Locate, review, and interpret previously submitted records and billing requests

Communicate with medical providers via phone or written correspondence

Enter data documenting communications with providers Set appropriate follow-up dates for pending requests

Notify the assigned paralegal of any issues requiring attention

Skills

At least one year of relevant legal experience preferred Tech-savvy and comfortable learning new software

Strong decision-making aligned with company guidelines

Detail-oriented with excellent organizational skills

Strong communication skills and a commitment to outstanding customer service

• Extensive use of RingCentral and Casee case management system
• Identify pending medical records and billing requests based on Casee due dates
• Properly identify medical facilities/departments for contact
• Locate, review, and interpret previously submitted records and billing requests
• Communicate with medical providers via phone or written correspondence
• Enter data documenting communications with providers
• Set appropriate follow-up dates for pending requests
• Notify the assigned paralegal of any issues requiring attention

• Tech-savvy and comfortable learning new software
• Strong decision-making aligned with company guidelines
• Detail-oriented with excellent organizational skills
• Strong communication skills and a commitment to outstanding customer service

• BA/BSc/HND