Office Administrator/ Customer Service Job job at Inceptor Kenya
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Office Administrator/ Customer Service Job
2026-03-18T14:06:58+00:00
Inceptor Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_10400/logo/inceptor.jpeg
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Advertising
Admin & Office, Customer Service, Computer & IT, Education
KES
MONTH
2026-03-24T17:00:00+00:00
8

ABOUT US

Inceptor Kenya: We are an Innovation Centre offering Tech-Solutions & Training in Kenya.

Inceptor helps businesses around the world to build skilled professional team quickly and cost-effectively through management of tech-solutions for companies in need of these talents to fulfil their growth needs.

Our Goal is solving the global tech-talent shortage by identifying the untapped brilliant talents; exposing them to learning opportunities at an elite level and placing them to work with partner companies looking for these talents as part of their team.

What We Do

  • Tech Solutions: We offer Tech Services including; Software & Mobile App Development, Cyber security, Graphic Design, Digital Marketing, Payment Integration, Networking, Computer & Mobile Repair Services.
  • Training: We offer one on one hands-on skills training in tech courses to equip you with tech skills aiming at building an eclectic community of developers, innovators and digital entrepreneurs.
  • Placement: After the training, we place our trainees for incubation and acceleration programs, and recommend them for job/internship placement or guide them to online work.
  • Mentorship: We offer free mentorship support for developers, innovators, digital entrepreneurs and freelancing through a network of mentors, investors and business coaches.

JOB RESPONSIBILITIES

Administrative

  • Design and implement company policies that promote a healthy work environment
  • Monitor and report HR metrics to the Leadership team
  • Coordinate our Performance Management process
  • Coach and develop management in line with our talent philosophy

IT Support

  • Provides IT supports training and orientation for new technology users.
  • Walk clients/ staff through solutions to solve problems. Demonstrates great customer service skills, listens carefully, and exercises patience.
  • Documents daily tasks. Training, and support sessions to inform the department and organization better regarding IT support needs.
  • Maintains records of hardware and software inventory.
  • Maintain essential operations including Training and Tech Services
  • Enable faster and smarter business operations
  • Partner with internal and external partners to communicate project status, activities and achievements.

REQUIRED QUALIFICATION

  • Diploma or a degree in Information Technology or any other Business other related field
  • At least Experience of 1 years in the same field preferably in the education sector
  • At least 1+ years of Proven work experience as a Administrative Operations
  • Aged 25-35 years
  • Excellent communication skills
  • Demonstrate analytical thinking and quick problem solution skills.
  • Experience with Help desk solutions will be an added advantage
  • Design and implement company policies that promote a healthy work environment
  • Monitor and report HR metrics to the Leadership team
  • Coordinate our Performance Management process
  • Coach and develop management in line with our talent philosophy
  • Provides IT supports training and orientation for new technology users.
  • Walk clients/ staff through solutions to solve problems. Demonstrates great customer service skills, listens carefully, and exercises patience.
  • Documents daily tasks. Training, and support sessions to inform the department and organization better regarding IT support needs.
  • Maintains records of hardware and software inventory.
  • Maintain essential operations including Training and Tech Services
  • Enable faster and smarter business operations
  • Partner with internal and external partners to communicate project status, activities and achievements.
  • Excellent communication skills
  • Demonstrate analytical thinking and quick problem solution skills.
  • Experience with Help desk solutions will be an added advantage
  • Diploma or a degree in Information Technology or any other Business other related field
  • At least Experience of 1 years in the same field preferably in the education sector
  • At least 1+ years of Proven work experience as a Administrative Operations
  • Aged 25-35 years
bachelor degree
12
JOB-69bab182c8d82

Vacancy title:
Office Administrator/ Customer Service Job

[Type: FULL_TIME, Industry: Advertising, Category: Admin & Office, Customer Service, Computer & IT, Education]

Jobs at:
Inceptor Kenya

Deadline of this Job:
Tuesday, March 24 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, March 18 2026, Base Salary: Not Disclosed

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JOB DETAILS:

ABOUT US

Inceptor Kenya: We are an Innovation Centre offering Tech-Solutions & Training in Kenya.

Inceptor helps businesses around the world to build skilled professional team quickly and cost-effectively through management of tech-solutions for companies in need of these talents to fulfil their growth needs.

Our Goal is solving the global tech-talent shortage by identifying the untapped brilliant talents; exposing them to learning opportunities at an elite level and placing them to work with partner companies looking for these talents as part of their team.

What We Do

  • Tech Solutions: We offer Tech Services including; Software & Mobile App Development, Cyber security, Graphic Design, Digital Marketing, Payment Integration, Networking, Computer & Mobile Repair Services.
  • Training: We offer one on one hands-on skills training in tech courses to equip you with tech skills aiming at building an eclectic community of developers, innovators and digital entrepreneurs.
  • Placement: After the training, we place our trainees for incubation and acceleration programs, and recommend them for job/internship placement or guide them to online work.
  • Mentorship: We offer free mentorship support for developers, innovators, digital entrepreneurs and freelancing through a network of mentors, investors and business coaches.

JOB RESPONSIBILITIES

Administrative

  • Design and implement company policies that promote a healthy work environment
  • Monitor and report HR metrics to the Leadership team
  • Coordinate our Performance Management process
  • Coach and develop management in line with our talent philosophy

IT Support

  • Provides IT supports training and orientation for new technology users.
  • Walk clients/ staff through solutions to solve problems. Demonstrates great customer service skills, listens carefully, and exercises patience.
  • Documents daily tasks. Training, and support sessions to inform the department and organization better regarding IT support needs.
  • Maintains records of hardware and software inventory.
  • Maintain essential operations including Training and Tech Services
  • Enable faster and smarter business operations
  • Partner with internal and external partners to communicate project status, activities and achievements.

REQUIRED QUALIFICATION

  • Diploma or a degree in Information Technology or any other Business other related field
  • At least Experience of 1 years in the same field preferably in the education sector
  • At least 1+ years of Proven work experience as a Administrative Operations
  • Aged 25-35 years
  • Excellent communication skills
  • Demonstrate analytical thinking and quick problem solution skills.
  • Experience with Help desk solutions will be an added advantage

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

HOW TO APPLY?

Send:

  • Your Personal Profile or CV
  • Subject Line: Application “Role name” (Your full name)

We do appreciate the time that you invested in this application. We Value you & Every Application Matters!

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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: Tuesday, March 24 2026
Duty Station: Nairobi | Nairobi
Posted: 18-03-2026
No of Jobs: 1
Start Publishing: 18-03-2026
Stop Publishing (Put date of 2030): 10-10-2076
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