Role Objective

Our client is seeking a highly organized, proactive, and dependable Personal Aide & Operations Assistant to provide personal, household, and administrative support. The successful candidate will be responsible for managing personal errands, coordinating household activities, and supporting the day-to-day operations of a gift store while ensuring efficiency and excellent customer service.

Core Duties and Responsibilities

• Maintain a clean, organized, and welcoming store environment.
• Coordinate gift hamper deliveries to ensure timely and accurate distribution.
• Provide exceptional customer service by responding to customer inquiries and requests.
• Manage petty cash and maintain accurate financial records.
• Perform general administrative duties including data entry, filing, and document management.
• Monitor inventory levels and assist in restocking shelves when required.
• Handle grocery shopping, including preparation and management of shopping lists.
• Make reservations for personal and professional engagements.
• Manage household-related tasks such as bill payments and appointment scheduling.
• Oversee household maintenance and repair activities.
• Liaise with vendors, contractors, and service providers to ensure smooth operations.
• Coordinate household services and follow up on outstanding tasks as needed.

Job Specifications and Qualifications

• KCSE Certificate or equivalent qualification.
• Proven experience as a Personal Assistant, preferably in a similar role or environment.
• Proficiency in Microsoft Office Suite applications.
• Ability to work independently with minimal supervision.

Key Competencies

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• High level of attention to detail and accuracy.
• Proactive problem-solving and decision-making skills.
• Flexibility and adaptability to changing priorities and responsibilities.
• Ability to maintain professionalism, confidentiality, and reliability.
• Strong customer service orientation.

• Maintain a clean, organized, and welcoming store environment.
• Coordinate gift hamper deliveries to ensure timely and accurate distribution.
• Provide exceptional customer service by responding to customer inquiries and requests.
• Manage petty cash and maintain accurate financial records.
• Perform general administrative duties including data entry, filing, and document management.
• Monitor inventory levels and assist in restocking shelves when required.
• Handle grocery shopping, including preparation and management of shopping lists.
• Make reservations for personal and professional engagements.
• Manage household-related tasks such as bill payments and appointment scheduling.
• Oversee household maintenance and repair activities.
• Liaise with vendors, contractors, and service providers to ensure smooth operations.
• Coordinate household services and follow up on outstanding tasks as needed.

• Proficiency in Microsoft Office Suite applications.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• High level of attention to detail and accuracy.
• Proactive problem-solving and decision-making skills.
• Flexibility and adaptability to changing priorities and responsibilities.
• Ability to maintain professionalism, confidentiality, and reliability.
• Strong customer service orientation.

• KCSE Certificate or equivalent qualification.
• Proven experience as a Personal Assistant, preferably in a similar role or environment.