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Vacancy title:
Personal Lines Short Term Insurance Client Service & Retentions (FAIS)
[Type: CONTRACTOR, Industry: Consulting, Category: Customer Service, Sales & Retail, Business Operations]
Jobs at:
Career Options Africa Group
Deadline of this Job:
Tuesday, March 31 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, March 17 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Key Deliverables
Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.
FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service)
- FSCA-Approved Qualification
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Professional Qualifications
Industry Qualification
Insurance- Further Education and Training Certificate (FETC)
Work Hours: 8
Experience in Months: 24
Level of Education: professional certificate
Job application procedure
Application Link:Click Here to Apply Now
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