Background information about the job or company (e.g., role context, company overview)

ACTED is seeking a professionally confident, self-motivated, experienced, and committed team player to fill the position of REACH Field Officer, based in Nairobi but supporting Sudan mission. Preference will be given to candidates with proficiency in Arabic.

Objectives:

Remotely support Sudan-based Field Staff and in person Research Focal Points in Kenya in accurately estimating assessment timelines and resources needed for assessment design and implementation.

Overall design and implementation of work plans in coordination with Research focal points and field staff.

Ensuring that assessment strategies are implemented at field level in a structured and coherent manner in line with project and strategic objectives.

Manage and coordinate assessments on a daily basis.

Functions:

Support Research team for the research design of the assessments, ensuring that Research Cycles are designed and implemented according to existing guidelines and lessons learnt from previous assessments.

Support the Research team with the development of the work plan and timeline of the assessments.

Support the Research team with the design, contextualization and translation of data collection tools and materials (i.e., questionnaire, Kobo tool, paper forms, training material, other), providing feedback and reviews.

In coordination with the Research team prepare all details related to data collection (partners’ coverage tracker, field schedule, daily collection quote, logistics and administration) according to specified methodology.

Coordinate, plan and deliver assessment team training and ensure daily reports to the research team (attendance list, challenges, etc.)

Coordinate and support data collectors in the field and ensure accurate data collection as specified in the methodology.

Plan and participate in debriefings with data collection/assessment partners as needed.

Keep track of progress and delays of all data collection and ensure that delays or identified challenges for specific assessments are reported to the Research staff in writing and orally in a timely manner.

Assure the quality of the data collected based on REACH quality standards. Spot-check for accuracy during data collection.

Provide timely updates to field partners regarding data collection coverage.

Ensure that data collection is implemented in line with the established work plan and timeline.

Ensure field partners upload the forms on the Kobo platform on a daily basis.

Download all data from the Kobo platform at the end of each data collection day.

Question team leaders about any inaccuracies observed and review in daily team debriefs as needed.

Perform data cleaning at the end of each assessment day.

Ensure timely data cleaning and validation process in line with established work plan and timeline.

Reach out to data collection partners for data queries.

Incorporate data collection partners’ feedback in data cleaning and reporting if relevant.

Follow ACTED safety and security protocols and norms inside the country.

Follow ACTED code of conduct in country.

Communicate any security incidents immediately to the relevant senior staff.

Ensure that data collected is removed from paper or smartphone platforms as soon as the data has been transferred to the REACH senior assessment staff.

Ensure the privacy and security of the information collected in the field.

Protection Mainstreaming.

Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual labors, etc.).

Ensure that all team members are kept up to date on key activities, plans, and achievements, providing detailed information and update concerning coordination, technical and operational aspects of the ongoing assessments and related work plans and timelines.

Together with other members of the unit, ensure a good work environment and take active steps to ensure staff welfare. This will include building strong professional relationships, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.

Ensure continuous communication with data collection partners, facilitating and streamlining exchanges through appropriate communication channels.

Technical Requirements

Minimum of 3 years of experience in humanitarian or development organizations

Familiarity with the humanitarian coordination system required

Willingness and ability to coordinate and supervise field work remotely in a dynamic, fast-paced, and volatile environment, for extended periods of the time required.

Bachelor’s degree in relevant discipline (social science, development) desirable.

Experience using ODK for quantitative data collection.

Experience coordinating multiple assessments with different field teams, both internal and external.

Understanding of processes involved in conducting assessments is an asset.

Experience conducting and supervising different type of assessments, including various methodologies (in person, remote, quantitative and qualitative), and targeting different respondents’ profiles (household-, individual-, key informant-level interviews, focus group discussions).

Excellent analytical skills.

Positive attitude and a willingness to learn.

Ability to operate in a cross-cultural environment requiring flexibility.

Good understanding of the Sudan context is an asset – past experience in the region is desirable.

Former experience with a research NGO is an asset.

Written and spoken fluency in standard English is mandatory. Fluency in Arabic is strongly desired.

Required documentation to legally work in Kenya is mandatory.

Skills

Alignment in organizational value and code of conduct

Autonomy, leadership and facilitation skills.

Excellent communication skills.

Excellent planning & organizing skills and attention to detail.

Good Time Management Skills.

Independent, adaptable, flexible and hardworking.

Strong skills with the Microsoft Office Suite.

Ability to work independently and coordinate people remotely.

Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment.

Excellent team management, coordination, organizational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritize.

• Remotely support Sudan-based Field Staff and in person Research Focal Points in Kenya in accurately estimating assessment timelines and resources needed for assessment design and implementation.
• Overall design and implementation of work plans in coordination with Research focal points and field staff.
• Ensuring that assessment strategies are implemented at field level in a structured and coherent manner in line with project and strategic objectives.
• Manage and coordinate assessments on a daily basis.
• Support Research team for the research design of the assessments, ensuring that Research Cycles are designed and implemented according to existing guidelines and lessons learnt from previous assessments.
• Support the Research team with the development of the work plan and timeline of the assessments.
• Support the Research team with the design, contextualization and translation of data collection tools and materials (i.e., questionnaire, Kobo tool, paper forms, training material, other), providing feedback and reviews.
• In coordination with the Research team prepare all details related to data collection (partners’ coverage tracker, field schedule, daily collection quote, logistics and administration) according to specified methodology.
• Coordinate, plan and deliver assessment team training and ensure daily reports to the research team (attendance list, challenges, etc.)
• Coordinate and support data collectors in the field and ensure accurate data collection as specified in the methodology.
• Plan and participate in debriefings with data collection/assessment partners as needed.
• Keep track of progress and delays of all data collection and ensure that delays or identified challenges for specific assessments are reported to the Research staff in writing and orally in a timely manner.
• Assure the quality of the data collected based on REACH quality standards. Spot-check for accuracy during data collection.
• Provide timely updates to field partners regarding data collection coverage.
• Ensure that data collection is implemented in line with the established work plan and timeline.
• Ensure field partners upload the forms on the Kobo platform on a daily basis.
• Download all data from the Kobo platform at the end of each data collection day.
• Question team leaders about any inaccuracies observed and review in daily team debriefs as needed.
• Perform data cleaning at the end of each assessment day.
• Ensure timely data cleaning and validation process in line with established work plan and timeline.
• Reach out to data collection partners for data queries.
• Incorporate data collection partners’ feedback in data cleaning and reporting if relevant.
• Follow ACTED safety and security protocols and norms inside the country.
• Follow ACTED code of conduct in country.
• Communicate any security incidents immediately to the relevant senior staff.
• Ensure that data collected is removed from paper or smartphone platforms as soon as the data has been transferred to the REACH senior assessment staff.
• Ensure the privacy and security of the information collected in the field.
• Protection Mainstreaming.
• Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual labors, etc.).
• Ensure that all team members are kept up to date on key activities, plans, and achievements, providing detailed information and update concerning coordination, technical and operational aspects of the ongoing assessments and related work plans and timelines.
• Together with other members of the unit, ensure a good work environment and take active steps to ensure staff welfare. This will include building strong professional relationships, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.
• Ensure continuous communication with data collection partners, facilitating and streamlining exchanges through appropriate communication channels.

• Alignment in organizational value and code of conduct
• Autonomy, leadership and facilitation skills.
• Excellent communication skills.
• Excellent planning & organizing skills and attention to detail.
• Good Time Management Skills.
• Independent, adaptable, flexible and hardworking.
• Strong skills with the Microsoft Office Suite.
• Ability to work independently and coordinate people remotely.
• Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment.
• Excellent team management, coordination, organizational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritize.

• Minimum of 3 years of experience in humanitarian or development organizations
• Familiarity with the humanitarian coordination system required
• Willingness and ability to coordinate and supervise field work remotely in a dynamic, fast-paced, and volatile environment, for extended periods of the time required.
• Bachelor’s degree in relevant discipline (social science, development) desirable.
• Experience using ODK for quantitative data collection.
• Experience coordinating multiple assessments with different field teams, both internal and external.
• Understanding of processes involved in conducting assessments is an asset.
• Experience conducting and supervising different type of assessments, including various methodologies (in person, remote, quantitative and qualitative), and targeting different respondents’ profiles (household-, individual-, key informant-level interviews, focus group discussions).
• Excellent analytical skills.
• Positive attitude and a willingness to learn.
• Ability to operate in a cross-cultural environment requiring flexibility.
• Good understanding of the Sudan context is an asset – past experience in the region is desirable.
• Former experience with a research NGO is an asset.
• Written and spoken fluency in standard English is mandatory. Fluency in Arabic is strongly desired.
• Required documentation to legally work in Kenya is mandatory.