JOB TITLE: RECEPTIONIST

NATURE OF JOB: FULL TIME

SALARY: KSHS. 15,000

JOB LOCATION: UTAWALA

DUTIES AND RESPONSIBILITIES

Front Desk & Client Interaction:

Welcome and greet clients, visitors, and staff with professionalism and courtesy.

Respond promptly to phone calls, emails, and online inquiries, directing them to the appropriate department or personnel.

Provide general information about the company, services, and procedures.

Ensure all visitors sign in/out and adhere to security protocols.

Administrative Support:

Schedule appointments, meetings, and conference room bookings for staff and management.

Maintain organized records of correspondence, files, and office supplies.

Draft and prepare basic office communications, memos, or notices.

Assist in compiling reports, presentations, or other administrative documents as needed.

Office Management & Coordination:

Ensure the reception area, waiting rooms, and office spaces are clean, organized, and presentable at all times.

Monitor and manage office supplies, reordering when necessary.

Coordinate with vendors, couriers, and service providers for deliveries and maintenance.

Support staff with logistical arrangements for events, meetings, or training sessions.

Technology & Systems:

Operate standard office equipment such as phones, printers, scanners, and fax machines.

Maintain basic digital records and databases using MS Office (Word, Excel, Outlook).

Troubleshoot minor IT issues and escalate when necessary.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Minimum of 2 years’ experience in a similar role.

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Basic computer skills (MS Office, email, internet usage).

Professional appearance and demeanor.

Ability to handle confidential information with discretion.

Friendly and approachable personality.

Detail-oriented and proactive.

Reliable, punctual, and adaptable.

• Welcome and greet clients, visitors, and staff with professionalism and courtesy.
• Respond promptly to phone calls, emails, and online inquiries, directing them to the appropriate department or personnel.
• Provide general information about the company, services, and procedures.
• Ensure all visitors sign in/out and adhere to security protocols.
• Schedule appointments, meetings, and conference room bookings for staff and management.
• Maintain organized records of correspondence, files, and office supplies.
• Draft and prepare basic office communications, memos, or notices.
• Assist in compiling reports, presentations, or other administrative documents as needed.
• Ensure the reception area, waiting rooms, and office spaces are clean, organized, and presentable at all times.
• Monitor and manage office supplies, reordering when necessary.
• Coordinate with vendors, couriers, and service providers for deliveries and maintenance.
• Support staff with logistical arrangements for events, meetings, or training sessions.
• Operate standard office equipment such as phones, printers, scanners, and fax machines.
• Maintain basic digital records and databases using MS Office (Word, Excel, Outlook).
• Troubleshoot minor IT issues and escalate when necessary.

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic computer skills (MS Office, email, internet usage).
• Ability to handle confidential information with discretion.
• Detail-oriented and proactive.

• Minimum of 2 years’ experience in a similar role.
• Professional appearance and demeanor.
• Friendly and approachable personality.
• Reliable, punctual, and adaptable.