Background information about the job or company (e.g., role context, company overview)

In 1992, for the first time ever, The Institute of Chartered Shipbrokers (UK) gave the first shipping award to a candidate from the African continent. The "CORY BROTHERS SHIPPING AWARD" went to ESL’s founder and Managing Director, Mr Silvester Kututa. This was the first of a series of international shipping and logistics awards in our gall...

Responsibilities or duties

Manage physical and electronic filing systems and ensure proper document control.

Retrieve documents requested by management, auditors, customers, or regulators.

Respond to document verification requests promptly and accurately.

Maintain shipping, customs, and operational records, including Bills of Lading, manifests, permits, and delivery documents.

Support records digitization, archiving, retrieval, and document version control.

Ensure compliance with regulatory and data protection requirements.

Support audits and promote best practices in records management.

Develop records management procedures and guidelines.

Qualifications or requirements (e.g., education, skills)

Diploma or bachelor’s degree in Records Management, Information Science, Business Administration, or a related field.

Proficiency in Microsoft Office and electronic document management systems.

Experience needed

At least 2–3 years’ experience in records management, administration, or document control.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Knowledge of shipping and logistics documentation will be an added advantage.

Excellent organizational and communication skills.

Attention to detail.

Integrity.

Confidentiality.

Ability to work independently.

• Manage physical and electronic filing systems and ensure proper document control.
• Retrieve documents requested by management, auditors, customers, or regulators.
• Respond to document verification requests promptly and accurately.
• Maintain shipping, customs, and operational records, including Bills of Lading, manifests, permits, and delivery documents.
• Support records digitization, archiving, retrieval, and document version control.
• Ensure compliance with regulatory and data protection requirements.
• Support audits and promote best practices in records management.
• Develop records management procedures and guidelines.

• Excellent organizational and communication skills.
• Attention to detail.
• Integrity.
• Confidentiality.
• Ability to work independently.
• Proficiency in Microsoft Office and electronic document management systems.

• Diploma or bachelor’s degree in Records Management, Information Science, Business Administration, or a related field.
• At least 2–3 years’ experience in records management, administration, or document control.
• Knowledge of shipping and logistics documentation will be an added advantage.
• Proficiency in Microsoft Office and electronic document management systems.