Summary:

Restaurant Manager role at Tamarind Group. Responsible for managing restaurant operations, supervising staff, controlling costs, and ensuring excellent guest service. Requires a relevant hospitality qualification, 3+ years’ restaurant management experience, and strong leadership skills.

Responsibilities:

Floor Leadership & Vibe: Manage dining ambiance (lighting, music, seating layouts) and floor flow across all sections (terrace, lounge, main floor).

Service Excellence: Oversee waitstaff and supervisors to ensure quick food ticket times, friendly casual-dining service, and high grooming standards.

Kitchen & Food Quality Alignment: Partner with the Head Chef to ensure grill items, comfort food, and signature dishes meet quality, taste, and temperature standards.

Guest Experience & Community: Touch tables, engage regular guests, handle feedback/complaints instantly, and drive positive online customer reviews.

Financial & Labor Control: Prepare shift rosters, control front-of-house labor costs, manage daily POS floor reconciliations, and drive menu upselling.

Qualifications:

Education: Diploma or Bachelor’s Degree in Hospitality Management or related field

Experience: Minimum 3+ years as a Restaurant Manager or Assistant Manager in a busy casual dining restaurant or pub-grill environment.

Skills: POS system fluency, floor management techniques, conflict resolution, and staff training experience.

Attributes: Highly personable, organized, proactive problem solver with strong customer relationship skills.

• Manage dining ambiance (lighting, music, seating layouts) and floor flow across all sections (terrace, lounge, main floor).
• Oversee waitstaff and supervisors to ensure quick food ticket times, friendly casual-dining service, and high grooming standards.
• Partner with the Head Chef to ensure grill items, comfort food, and signature dishes meet quality, taste, and temperature standards.
• Touch tables, engage regular guests, handle feedback/complaints instantly, and drive positive online customer reviews.
• Prepare shift rosters, control front-of-house labor costs, manage daily POS floor reconciliations, and drive menu upselling.

• POS system fluency
• Floor management techniques
• Conflict resolution
• Staff training experience

• Diploma or Bachelor’s Degree in Hospitality Management or related field
• Minimum 3+ years as a Restaurant Manager or Assistant Manager in a busy casual dining restaurant or pub-grill environment.
• Highly personable
• Organized
• Proactive problem solver
• Strong customer relationship skills