Background information about the job or company

MSVL Group is a leading provider of recruitment, HR consulting, and corporate training services, with over 10 years of experience across Africa, India, and the Middle East. We specialize in sourcing top talent, from entry-level to executive roles, and offering tailored HR solutions that align with our clients’ business goals. Our expertise spans multiple i...

Qualifications or requirements

• Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
• Strong Excel, reporting, and CRM skills.
• Excellent customer service, communication, and follow-up skills.
• Strong organizational skills with attention to detail and the ability to manage deadlines.
• Ability to coordinate effectively with sales and other internal departments.

Experience needed

• 2-3 years' experience in sales administration or coordination.
• Supervisory exposure in automotive/heavy commercial vehicle spare parts is an advantage.

Responsibilities or duties

• Coordinate daily activities of the sales team and monitor sales activities.
• Track inquiries, quotations, orders, leads, and customer follow-ups.
• Ensure accurate and timely CRM updates and maintain customer records.
• Prepare sales reports and monitor pending tasks and deadlines.
• Follow up on customer issues and coordinate resolutions.
• Coordinate with Stores, Dispatch, and Accounts to support smooth order processing.
• Support the CSO/HOD in monitoring sales performance and compliance with sales procedures.

• Coordinate daily activities of the sales team and monitor sales activities.
• Track inquiries, quotations, orders, leads, and customer follow-ups.
• Ensure accurate and timely CRM updates and maintain customer records.
• Prepare sales reports and monitor pending tasks and deadlines.
• Follow up on customer issues and coordinate resolutions.
• Coordinate with Stores, Dispatch, and Accounts to support smooth order processing.
• Support the CSO/HOD in monitoring sales performance and compliance with sales procedures.

• Strong Excel, reporting, and CRM skills.
• Excellent customer service, communication, and follow-up skills.
• Strong organizational skills with attention to detail and the ability to manage deadlines.
• Ability to coordinate effectively with sales and other internal departments.

• Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
• 2-3 years' experience in sales administration or coordination.
• Supervisory exposure in automotive/heavy commercial vehicle spare parts is an advantage.