Job Purpose

This role is responsible for the achievement of the set sales targets to ensure the profitability of the brand.

Key Responsibilities

Operational Responsibilities

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Prepare quotations in in line with CFAO Mobility Kenya guidelines to assist close sales in a timely manner;
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
• Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for Hino product segment;
• Submit accurate weekly deliveries and order intake data to the Brand Manager to keep track of the monthly sales targets as per budget;
• Support in the unit ordering process to ensure optimal stock holding at all times;

Qualifications

Minimum level of academic and professional qualification required to perform effectively in the role

• Degree in sales and marketing or other relevant field

Minimum level of experience required to perform effectively in the role

• 4 years’ working experience in sales in the automotive industry

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Prepare quotations in in line with CFAO Mobility Kenya guidelines to assist close sales in a timely manner;
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
• Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for Hino product segment;
• Submit accurate weekly deliveries and order intake data to the Brand Manager to keep track of the monthly sales targets as per budget;
• Support in the unit ordering process to ensure optimal stock holding at all times;

• Degree in sales and marketing or other relevant field