Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

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Scheduler – Home Health

Job Type

Full Time

Qualification

KCSE

Experience

1 year

Location

Nairobi

Job Field

Medical / Healthcare

What We Need (Very Specific)

• 1+ year Home Health experience.
• Coordinating caregivers who provide in‑home patient care (personal care, monitoring, daily support).
• Strong caregiver scheduling: assigning daily shifts, urgent coverage, high‑volume coordination.
• High call performance: answering quickly, managing large call volume, and responding to texts simultaneously.
• Advanced English: professional communication + ability to document accurately.
• Tech proficiency: Advanced Google Sheets, CRM, Microsoft Office.
• Excellent multitasking under pressure and fast decision-making.
• Accurate note‑taking (physical + digital).

Key Responsibilities

• Schedule and coordinate caregiver shifts.
• Cover last‑minute and open shifts immediately.
• Communicate constantly with caregivers (calls + texts).
• Update CRM and Google Sheets with 100% accuracy.
• Maintain complete personnel records.
• Assist with administrative tasks as assigned.

Education

• High school diploma or equivalent.
• Plus: CNA, PCA, or caregiving experience.

• Schedule and coordinate caregiver shifts.
• Cover last‑minute and open shifts immediately.
• Communicate constantly with caregivers (calls + texts).
• Update CRM and Google Sheets with 100% accuracy.
• Maintain complete personnel records.
• Assist with administrative tasks as assigned.

• Strong caregiver scheduling
• High call performance
• Advanced English
• Tech proficiency: Advanced Google Sheets, CRM, Microsoft Office
• Excellent multitasking under pressure
• Fast decision-making
• Accurate note-taking

• 1+ year Home Health experience.
• Coordinating caregivers who provide in‑home patient care (personal care, monitoring, daily support).
• High school diploma or equivalent.
• CNA, PCA, or caregiving experience.