Senior Manager, Customer Experience & Operations job at NCBA Group
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481 Days Ago
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Vacancy title:
Senior Manager, Customer Experience & Operations

[ Type: FULL TIME , Industry: Banking , Category: Banking ]

Jobs at:

NCBA Group

Deadline of this Job:
27 January 2023  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Monday, January 23, 2023 , Base Salary: Not Disclosed

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JOB DETAILS:
Job Purpose Statement
Responsible for formulating & implementing the customer and claims strategy for the bancassurance business in line with the set out corporate objectives. The incumbent will be required to come up with strategies, processes, procedure & initiatives that will position bancassurance as a distinguished brand known for excellent customer experience

Ideal Job Specifications
• University degree (Preference given to a Business related degree or B.Com Insurance)
• Master’s degree in business management (as an added advantage)

Academic Qualifications:
Professional Qualifications:
• Diploma in Insurance or its equivalent
• Certificate of Proficiency in Insurance and/or other insurance qualification

Work Experience:
• Minimum of 5 years’ experience in Bancassurance or insurance industry
• Operations experience, leadership experience and relationship management experience


Work Hours: 8


Experience in Months: 60

Level of Education:
Bachelor Degree

Job application procedure

Use the link(s) below to apply on company website.
Senior Manager, Customer Experience & Operations


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Banking/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 27 January 2023
Duty Station: Nairobi
Posted: 23-01-2023
No of Jobs: 1
Start Publishing: 23-01-2023
Stop Publishing (Put date of 2030): 23-01-2065
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