Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

Key Responsibilities

Super App & Digital Platform Architecture

• Own the end-to-end architecture of the M-PESA Super App, including its mini-app platform, SDK, and marketplace ecosystem, across all six markets.
• Own the design, versioning, and lifecycle governance of M-PESA's SDKs (mini-app SDK, payment SDKs, and partner/developer-facing SDKs), ensuring consistency, backward compatibility, and developer experience across platforms.
• Define and govern the technical standards for mini-app onboarding, integration, security review, and lifecycle management.
• Architect the Super App's core and service layer to support scalable, secure, and performant digital experience delivery.
• Drive the transition to modern digital platform architectures: composable UI patterns, micro-frontends, headless/BFF (backend-for-frontend) design, and cloud-native deployment aligned to M-PESA's infrastructure strategy.

Digital Platform Governance & Standards

• Establish and champion architecture governance frameworks, design review standards, and reference architectures for digital and mobile platforms across all six markets.
• Define UX-to-architecture standards, mini-app certification criteria, and release governance, ensuring traceability from partner/developer submission through to production release.
• Partner with Compliance, Legal, Risk, and Market teams to ensure digital platform architectures meet local regulatory obligations, data protection, and app store/marketplace requirements.

Digital Payment Channels

• Own the architecture of M-PESA's digital payment channels, including QR payments, hosted payment pages, and NFC/Tap-to-Pay, ensuring consistent design standards across the Super App and other consumer touchpoints.
• Define channel-level security, tokenization, and merchant integration standards for QR, hosted payment page, and NFC acceptance flows.
• Architect the technical roadmap for emerging and converging payment channels, ensuring interoperability with core wallet, switching, and settlement systems.

Integration & Ecosystem Architecture

• Architect integration patterns between the Super App, core M-PESA systems, third-party mini-app developers, and partner platforms.
• Collaborate with API gateway and platform engineering teams to define event-driven, API-first exchange patterns aligned with the integration layer strategy.
• Design and govern the mini-app SDK, developer portal, and sandbox/testing environments to support a scalable third-party developer ecosystem.
• Own the SDK release process: versioning strategy, deprecation policy, and documentation standards; for internal engineering teams and external partner/merchant developers.

Performance, Security & Resilience Enablement

• Design digital platform architectures that ensure app performance, offline resilience, and graceful degradation across varied network conditions and device profiles.
• Define security architecture for the Super App and mini-app ecosystem, including sandboxing, permission models, and secure inter-mini-app communication.
• Partner with the Risk and Security teams to embed fraud prevention and abuse detection into the mini-app onboarding and runtime experience.

Leadership & Stakeholder Engagement

• Serve as the senior digital platforms architecture voice in Architecture Review Boards, design forums, and group-level governance bodies.
• Mentor and coach mid-level and junior architects across markets, building digital platform architecture capability within the team.
• Produce executive-ready architecture artefacts, including C4/Mermaid diagrams, ADRs, and digital platform strategy presentations for CTO/CIO audiences.
• Lead vendor evaluations for mini-app platforms, mobile development frameworks, and digital experience technologies.

Qualifications

Skills & Competencies

Key Technical Competencies

• Strong understanding of Super App and mini-app architecture patterns, including hybrid/WebView runtimes, mini-app SDKs, and marketplace/platform governance models.
• Extensive experience with mobile and web application architecture, including native, hybrid, and cross-platform frameworks, and cloud platforms on AWS and/or Azure.
• Working knowledge of native iOS and Android platform constraints (app lifecycle, distribution/app store requirements, platform-specific security models), sufficient to guide architectural decisions across both ecosystems.
• Proven experience designing, versioning, and maintaining SDKs for external developers or partners, including API contract design, backward compatibility, and developer documentation.
• Proficiency in integration patterns including REST/GraphQL APIs, event streaming (Apache Kafka), and backend-for-frontend (BFF) design for consumer-facing platforms.
• Strong knowledge of digital platform architecture patterns including micro-frontends, composable UI, headless architecture, and offline-first/resilient mobile design.
• Experience with digital platform security architecture including app sandboxing, permission models, secure SDK design, mTLS, and OAuth2/OpenID Connect.
• Working knowledge of digital payment channel architecture, including QR code standards (EMVCo/static/dynamic), hosted payment page design, and NFC/HCE-based Tap-to-Pay acceptance.
• Knowledge of platform documentation and governance practices including ADRs, C4 modelling, developer portal design, and architecture review board processes.

Key Behavioral Competencies

• Strong communication skills with the ability to explain complex digital platform concepts.
• Analytical, structured thinker with strong problem-solving ability.
• Collaborative and influential across multi-market teams.
• Self-driven, accountable, and delivery focused.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Electrical/Computer Engineering, or a related field.
• 8+ years of experience in solutions/platform architecture, mobile or digital engineering, or closely related technical disciplines, with at least 3 years in a senior or lead capacity.
• Proven track record designing enterprise-scale digital or Super App platforms in financial services, fintech, or telecommunications.
• Demonstrated ownership of a super app / mini-app platform architecture, including SDK design and third-party mini-app governance, at scale.
• Track record owning SDK strategy for external developers or partners, versioning, backward compatibility, and deprecation at enterprise scale.
• Hands-on experience with cloud platforms (AWS, GCP, or Azure) and mobile/web application architecture.
• Proficiency in integration patterns: event streaming, API gateway design, and BFF/composable architecture.
• Strong understanding of app platform security and governance frameworks (OWASP MASVS, app store/marketplace policies, or equivalent).
• Experience with high-availability architecture and performance optimisation for high-traffic consumer-facing platforms.

Preferred Qualifications

• Experience in mobile money, payment systems, or digital financial services platforms in emerging markets.
• Familiarity with mini-app engine technologies (e.g., WeChat Mini Programs, Alipay GMP, or equivalent hybrid mini-app runtimes).
• Exposure to AI/ML-driven personalisation, in-app recommendation engines, or conversational/agentic interfaces.
• Experience operating across multi-country regulatory environments in Sub-Saharan Africa.
• Professional certifications: TOGAF, AWS/Azure Solutions Architect, or equivalent.
• Familiarity with developer ecosystem programmes, including partner onboarding, certification, and marketplace monetisation models.

• Own the end-to-end architecture of the M-PESA Super App, including its mini-app platform, SDK, and marketplace ecosystem, across all six markets.
• Own the design, versioning, and lifecycle governance of M-PESA's SDKs (mini-app SDK, payment SDKs, and partner/developer-facing SDKs), ensuring consistency, backward compatibility, and developer experience across platforms.
• Define and govern the technical standards for mini-app onboarding, integration, security review, and lifecycle management.
• Architect the Super App's core and service layer to support scalable, secure, and performant digital experience delivery.
• Drive the transition to modern digital platform architectures: composable UI patterns, micro-frontends, headless/BFF (backend-for-frontend) design, and cloud-native deployment aligned to M-PESA's infrastructure strategy.
• Establish and champion architecture governance frameworks, design review standards, and reference architectures for digital and mobile platforms across all six markets.
• Define UX-to-architecture standards, mini-app certification criteria, and release governance, ensuring traceability from partner/developer submission through to production release.
• Partner with Compliance, Legal, Risk, and Market teams to ensure digital platform architectures meet local regulatory obligations, data protection, and app store/marketplace requirements.
• Own the architecture of M-PESA's digital payment channels, including QR payments, hosted payment pages, and NFC/Tap-to-Pay, ensuring consistent design standards across the Super App and other consumer touchpoints.
• Define channel-level security, tokenisation, and merchant integration standards for QR, hosted payment page, and NFC acceptance flows.
• Architect the technical roadmap for emerging and converging payment channels, ensuring interoperability with core wallet, switching, and settlement systems.
• Architect integration patterns between the Super App, core M-PESA systems, third-party mini-app developers, and partner platforms.
• Collaborate with API gateway and platform engineering teams to define event-driven, API-first exchange patterns aligned with the integration layer strategy.
• Design and govern the mini-app SDK, developer portal, and sandbox/testing environments to support a scalable third-party developer ecosystem.
• Own the SDK release process: versioning strategy, deprecation policy, and documentation standards; for internal engineering teams and external partner/merchant developers.
• Design digital platform architectures that ensure app performance, offline resilience, and graceful degradation across varied network conditions and device profiles.
• Define security architecture for the Super App and mini-app ecosystem, including sandboxing, permission models, and secure inter-mini-app communication.
• Partner with the Risk and Security teams to embed fraud prevention and abuse detection into the mini-app onboarding and runtime experience.
• Serve as the senior digital platforms architecture voice in Architecture Review Boards, design forums, and group-level governance bodies.
• Mentor and coach mid-level and junior architects across markets, building digital platform architecture capability within the team.
• Produce executive-ready architecture artefacts, including C4/Mermaid diagrams, ADRs, and digital platform strategy presentations for CTO/CIO audiences.
• Lead vendor evaluations for mini-app platforms, mobile development frameworks, and digital experience technologies.

• Strong understanding of Super App and mini-app architecture patterns, including hybrid/WebView runtimes, mini-app SDKs, and marketplace/platform governance models.
• Extensive experience with mobile and web application architecture, including native, hybrid, and cross-platform frameworks, and cloud platforms on AWS and/or Azure.
• Working knowledge of native iOS and Android platform constraints (app lifecycle, distribution/app store requirements, platform-specific security models), sufficient to guide architectural decisions across both ecosystems.
• Proven experience designing, versioning, and maintaining SDKs for external developers or partners, including API contract design, backward compatibility, and developer documentation.
• Proficiency in integration patterns including REST/GraphQL APIs, event streaming (Apache Kafka), and backend-for-frontend (BFF) design for consumer-facing platforms.
• Strong knowledge of digital platform architecture patterns including micro-frontends, composable UI, headless architecture, and offline-first/resilient mobile design.
• Experience with digital platform security architecture including app sandboxing, permission models, secure SDK design, mTLS, and OAuth2/OpenID Connect.
• Working knowledge of digital payment channel architecture, including QR code standards (EMVCo/static/dynamic), hosted payment page design, and NFC/HCE-based Tap-to-Pay acceptance.
• Knowledge of platform documentation and governance practices including ADRs, C4 modelling, developer portal design, and architecture review board processes.
• Strong communication skills with the ability to explain complex digital platform concepts.
• Analytical, structured thinker with strong problem-solving ability.
• Collaborative and influential across multi-market teams.
• Self-driven, accountable, and delivery focused.

• Bachelor's degree in Computer Science, Information Systems, Electrical/Computer Engineering, or a related field.
• 8+ years of experience in solutions/platform architecture, mobile or digital engineering, or closely related technical disciplines, with at least 3 years in a senior or lead capacity.
• Proven track record designing enterprise-scale digital or Super App platforms in financial services, fintech, or telecommunications.
• Demonstrated ownership of a super app / mini-app platform architecture, including SDK design and third-party mini-app governance, at scale.
• Track record owning SDK strategy for external developers or partners, versioning, backward compatibility, and deprecation at enterprise scale.
• Hands-on experience with cloud platforms (AWS, GCP, or Azure) and mobile/web application architecture.
• Proficiency in integration patterns: event streaming, API gateway design, and BFF/composable architecture.
• Strong understanding of app platform security and governance frameworks (OWASP MASVS, app store/marketplace policies, or equivalent).
• Experience with high-availability architecture and performance optimisation for high-traffic consumer-facing platforms.
• Experience in mobile money, payment systems, or digital financial services platforms in emerging markets.
• Familiarity with mini-app engine technologies (e.g., WeChat Mini Programs, Alipay GMP, or equivalent hybrid mini-app runtimes).
• Exposure to AI/ML-driven personalisation, in-app recommendation engines, or conversational/agentic interfaces.
• Experience operating across multi-country regulatory environments in Sub-Saharan Africa.
• Professional certifications: TOGAF, AWS/Azure Solutions Architect, or equivalent.
• Familiarity with developer ecosystem programmes, including partner onboarding, certification, and marketplace monetisation models.