Background

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Mission Description

The Senior Transport Coordinator is responsible for planning, coordinating, and monitoring transportation activities to ensure efficient, cost-effective, and timely delivery of goods. The role involves managing transport operations, fleet utilization, transporter relationships, compliance, and service delivery while ensuring customer satisfaction and operational excellence.

Responsibilities

• Coordinate daily transport operations and truck allocations.
• Plan vehicle utilization to optimize fleet capacity and minimize costs.
• Monitor dispatch schedules and ensure timely delivery of cargo.
• Coordinate with warehouses, customers, and transport providers to ensure smooth operations.
• Manage route planning and load optimization initiatives.
• Monitor transporter performance against agreed KPIs.
• Maintain relationships with transport service providers and third-party logistics (3PL) partners.
• Ensure sufficient truck availability to meet business demand.
• Track fleet utilization, turnaround time, and vehicle productivity.
• Support contract management and transporter onboarding processes.
• Monitor shipments from loading to final delivery.
• Investigate delivery delays, accidents, and service failures.
• Implement corrective actions to improve transport performance.
• Ensure accurate tracking and reporting of transport activities.
• Manage escalation of operational challenges affecting service delivery.
• Monitor transport costs and identify cost-saving opportunities.
• Validate transport invoices and supporting documentation
• Ensure compliance with transport regulations, company policies, and customer requirements.
• Monitor vehicle licensing, insurance, permits, and statutory compliance.
• Promote a strong safety culture among drivers and transporters.
• Investigate incidents and implement preventive measures.
• Ensure compliance with road safety and cargo handling standards.
• Prepare daily, weekly, and monthly transport performance reports.
• Operational data analysis and provide management insights.
• Track key performance indicators (KPIs) including: On-Time Delivery, Vehicle Utilization, Turnaround Time, Fleet Availability.
• Liaise with Internal customers, i.e. Freight Forwarding Operators regarding delivery schedules and service issues.
• Coordinate with warehouse, Freight Forwarding Operators and supply chain teams on delivery schedules
• Participate in continuous improvement initiatives.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or related field.
• 5 years of experience in transport, logistics, or fleet management.
• At least 3 years in a supervisory or coordination role.
• Experience managing third-party transport providers and large-scale distribution operations.

• Coordinate daily transport operations and truck allocations.
• Plan vehicle utilization to optimize fleet capacity and minimize costs.
• Monitor dispatch schedules and ensure timely delivery of cargo.
• Coordinate with warehouses, customers, and transport providers to ensure smooth operations.
• Manage route planning and load optimization initiatives.
• Monitor transporter performance against agreed KPIs.
• Maintain relationships with transport service providers and third-party logistics (3PL) partners.
• Ensure sufficient truck availability to meet business demand.
• Track fleet utilization, turnaround time, and vehicle productivity.
• Support contract management and transporter onboarding processes.
• Monitor shipments from loading to final delivery.
• Investigate delivery delays, accidents, and service failures.
• Implement corrective actions to improve transport performance.
• Ensure accurate tracking and reporting of transport activities.
• Manage escalation of operational challenges affecting service delivery.
• Monitor transport costs and identify cost-saving opportunities.
• Validate transport invoices and supporting documentation
• Ensure compliance with transport regulations, company policies, and customer requirements.
• Monitor vehicle licensing, insurance, permits, and statutory compliance.
• Promote a strong safety culture among drivers and transporters.
• Investigate incidents and implement preventive measures.
• Ensure compliance with road safety and cargo handling standards.
• Prepare daily, weekly, and monthly transport performance reports.
• Operational data analysis and provide management insights.
• Track key performance indicators (KPIs) including: On-Time Delivery, Vehicle Utilization, Turnaround Time, Fleet Availability.
• Liaise with Internal customers, i.e. Freight Forwarding Operators regarding delivery schedules and service issues.
• Coordinate with warehouse, Freight Forwarding Operators and supply chain teams on delivery schedules
• Participate in continuous improvement initiatives.

• Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or related field.
• 5 years of experience in transport, logistics, or fleet management.
• At least 3 years in a supervisory or coordination role.
• Experience managing third-party transport providers and large-scale distribution operations.