- Dashboard
- Job Detail
Vacancy title:
Team Leader (TL – Spanish/English)
[Type: FULL_TIME, Industry: Information Technology, Category: Management, Customer Service, Team leader]
Jobs at:
Ajira Digital
Deadline of this Job:
Friday, December 26 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, December 12 2025, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Ajira Digital
Ajira Digital jobs in Kenya
JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
KEPSA–Ajira is looking for talented Spanish-speaking professionals to support TEMU’s Customer Service, Content Moderation, Data Annotation, Quality, Training, and Operations teams in Nairobi.
Responsibilities or duties
Lead 12–20 CSRs, manage KPIs (AHT, CSAT, Quality), handle escalations, and oversee daily operations.
Qualifications or requirements (e.g., education, skills)
Native Spanish + B2 English
Experience needed
Proven leadership & performance management experience
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link: Click Here to Apply Now
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.