World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.

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Technical Specialist, Mental Well-being

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

7 years

Location

Nairobi

Job Field

Medical / Healthcare , Project Management

Key Responsibilities

As the Technical Specialist, Mental Well-being, you will contribute to embedding mental well-being systems and practices across the Partnership.

Embedding mental well-being into systems and practice

• Develop and adapt guidance, tools, and frameworks that integrate mental well-being into policies, leadership practices, and operational systems.
• Support integration of mental well-being into staff care and organizational resilience practices.
• Contribute to aligning mental well-being approaches with the Staff Care & Well-being Strategy and Theory of Change.

Strengthening leadership capability and reducing stigma

• Design learning initiatives that build manager confidence in supporting staff well-being.
• Develop resources that promote responsible conversations about mental health and reduce stigma.
• Work alongside leaders to strengthen psychologically safe and supportive workplace practices.

Supporting contextualization and field ownership

• Partner with offices to contextualize global guidance in culturally grounded and accessible ways.
• Encourage locally owned approaches to mental well-being integration.
• Capture field insights and emerging practices to inform continuous improvement.

Contributing to learning and collaboration

• Support monitoring and reflection aligned with the Staff Care Theory of Change.
• Document lessons learned and contribute to knowledge sharing across the Partnership.
• Collaborate across staff care, well-being capacity, relational well-being, and work design functions.
• Contribute to a community of practice on staff well-being and MHPSS

Your work will focus on building systems that protect and promote well-being, rather than providing direct clinical care.

KNOWLEDGE, SKILLS AND ABILITIES

Required Skills, Knowledge and Experience

• Minimum 7 years of experience in mental health, psychosocial support (MHPSS), or organizational well-being roles
• Demonstrated experience integrating mental health into organizational systems and policy
• Experience developing training or awareness campaigns on workplace mental health
• Advanced education in psychology, organizational psychology, public health, or related field
• Advanced training in compassion fatigue, vicarious trauma, or trauma-informed workplaces an advantage
• Professional certification in counselling, coaching, or mental health first aid desirable
• Proven cross-cultural experience in INGOs or complex global organizations
• Fluency in English, fluency in additional languages considered an advantage
• Has worked in a national or regional office and understand the realities of complex systems, competing priorities, and limited resources.
• Recognizes that mental well-being at work is shaped by leadership behavior, culture, workload, and psychological safety.

Preferred Skills, Knowledge and Experience

• Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
• Knowledge of ISO 45003, WHO Guidelines for Mental Health at Work, or similar frameworks.
• Demonstrated ability to develop culturally sensitive tools and approaches.
• Experience in stigma reduction initiatives or sector-wide learning projects.
• Multilingual capacity strongly preferred.
• Proven advising capabilities with the ability to influence widely across a diverse international organisation.
• Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
• Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
• Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills.
• Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
• Strong coaching and consulting competences.

Travel and Work Environment Requirement

• Up to 20%, dependent on Partnership Travel Guidelines
• Ability to work regularly outside of business hours sometimes in hazardous conditions

• Develop and adapt guidance, tools, and frameworks that integrate mental well-being into policies, leadership practices, and operational systems.
• Support integration of mental well-being into staff care and organizational resilience practices.
• Contribute to aligning mental well-being approaches with the Staff Care & Well-being Strategy and Theory of Change.
• Design learning initiatives that build manager confidence in supporting staff well-being.
• Develop resources that promote responsible conversations about mental health and reduce stigma.
• Work alongside leaders to strengthen psychologically safe and supportive workplace practices.
• Partner with offices to contextualize global guidance in culturally grounded and accessible ways.
• Encourage locally owned approaches to mental well-being integration.
• Capture field insights and emerging practices to inform continuous improvement.
• Support monitoring and reflection aligned with the Staff Care Theory of Change.
• Document lessons learned and contribute to knowledge sharing across the Partnership.
• Collaborate across staff care, well-being capacity, relational well-being, and work design functions.
• Contribute to a community of practice on staff well-being and MHPSS

• Minimum 7 years of experience in mental health, psychosocial support (MHPSS), or organizational well-being roles
• Demonstrated experience integrating mental health into organizational systems and policy
• Experience developing training or awareness campaigns on workplace mental health
• Advanced training in compassion fatigue, vicarious trauma, or trauma-informed workplaces an advantage
• Professional certification in counselling, coaching, or mental health first aid desirable
• Proven cross-cultural experience in INGOs or complex global organizations
• Fluency in English, fluency in additional languages considered an advantage
• Has worked in a national or regional office and understand the realities of complex systems, competing priorities, and limited resources.
• Recognizes that mental well-being at work is shaped by leadership behavior, culture, workload, and psychological safety.
• Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
• Knowledge of ISO 45003, WHO Guidelines for Mental Health at Work, or similar frameworks.
• Demonstrated ability to develop culturally sensitive tools and approaches.
• Experience in stigma reduction initiatives or sector-wide learning projects.
• Multilingual capacity strongly preferred.
• Proven advising capabilities with the ability to influence widely across a diverse international organisation.
• Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
• Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
• Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills.
• Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
• Strong coaching and consulting competences.

• Advanced education in psychology, organizational psychology, public health, or related field