Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.

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Technical Trainer

Job Type

Full Time

Qualification

BA/BSc/HND , Diploma

Experience

3 years

Location

Nairobi

Job Field

Education / Teaching / Training , Engineering / Technical

Roles & Responsibilities:

• Conduct training sessions for customers as well as the company’s technical and sales teams.
• Achieve training targets set for each customer.
• Develop the annual training calendar in collaboration with Area Sales Managers.
• Evaluate and update the training calendar on a quarterly basis.
• Partner with Area Sales Officers to identify training needs for painters, carry out site visits, and address complaints within their regions.
• Collaborate with Business Development Officers to recruit, engage, and support painters in the company’s loyalty program.
• Maintain and manage all product training records.
• Provide feedback based on insights gathered from painters regarding company products and overall market trends.
• Design, update, and review product training materials and modules.
• Perform any additional responsibilities assigned as needed.

Minimum Requirements

• Degree/ Diploma in chemical engineering, analytical chemistry, or related field
• 3+ years of previous working experience in in quality control in a similar industry.
• Must have a clean, active & valid driver’s license, with at least 2 years’ hands-on (practical) experience.
• Willingness to work & live in the coastal region [Mombasa]

• Conduct training sessions for customers as well as the company’s technical and sales teams.
• Achieve training targets set for each customer.
• Develop the annual training calendar in collaboration with Area Sales Managers.
• Evaluate and update the training calendar on a quarterly basis.
• Partner with Area Sales Officers to identify training needs for painters, carry out site visits, and address complaints within their regions.
• Collaborate with Business Development Officers to recruit, engage, and support painters in the company’s loyalty program.
• Maintain and manage all product training records.
• Provide feedback based on insights gathered from painters regarding company products and overall market trends.
• Design, update, and review product training materials and modules.
• Perform any additional responsibilities assigned as needed.

• Training delivery
• Customer training
• Sales team training
• Technical training
• Training calendar development
• Needs assessment
• Site visits
• Complaint resolution
• Painter recruitment and engagement
• Loyalty program support
• Record keeping
• Market trend analysis
• Product training material development
• Driver's license
• Driving experience

• Degree/ Diploma in chemical engineering, analytical chemistry, or related field
• 3+ years of previous working experience in quality control in a similar industry.
• Clean, active & valid driver’s license, with at least 2 years’ hands-on (practical) experience.
• Willingness to work & live in the coastal region [Mombasa]