Nutrawell Africa Limited is looking for motivated Telesales Agents to join our growing sales team.

Responsibilities or duties

As a Telesales Agent, you will be responsible for contacting customers using leads provided by the company, explaining our products and converting leads into successful sales.

Your responsibilities will include:

• Making outbound calls to leads provided by the company.
• Explaining products clearly and professionally.
• Answering customer questions and handling objections.
• Following up with interested customers.
• Converting leads into successful sales.
• Meeting daily, weekly and monthly sales targets.
• Maintaining good customer relationships.
• Keeping accurate sales and customer records.
• Following company sales procedures and guidelines.
• Maintaining customer confidentiality and professionalism.

Qualifications or requirements

Applicants should:

• Have excellent communication skills in English and Kiswahili.
• Be confident and comfortable making phone calls.
• Be persuasive, energetic and customer-focused.
• Be self-motivated and target-driven.
• Be disciplined and able to work independently.
• Be willing to learn and follow company procedures.

Experience needed

Have previous telesales, sales or call-centre experience (an advantage).

COMPANY-PROVIDED LEADS

All leads will be provided by the company. You will not be required to source your own customers. Your role will be to contact, follow up and convert the leads provided to you.

COMMISSION

7% COMMISSION ON QUALIFYING SALES

Commission is calculated through Boyout. Commission is paid every Saturday. Earnings are based on your successful sales performance. Cancelled, returned or non-qualifying orders may be excluded from commission calculations according to company policy.

WORK-FROM-HOME REQUIREMENTS

Applicants must have:

• Their own laptop
• Smartphone
• Reliable internet connection
• Headset/earphones suitable for calls
• A quiet and suitable working environment
• Reliable power supply or backup where possible

INTERVIEW & TRAINING

The interview will be conducted physically. Successful candidates will undergo 4 days of physical training covering product knowledge, telesales techniques, customer handling, follow-ups, closing sales and company procedures. Physical attendance is required for the interview and 4-day training only. After successful completion of training, the position will be 100% Work From Home.

WORKING HOURS

Monday – Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 5:00 PM

Sunday: 12:00 PM – 6:00 PM

EMPLOYMENT TERMS

Probation: 3 months

This is a target-driven position. Performance will be assessed based on sales, call activity, follow-up and adherence to company procedures. High-performing agents may have opportunities for additional incentives and career growth.

JOIN OUR TEAM

If you are hardworking, confident, ambitious and ready to earn based on your sales performance, we want to hear from you. Join Nutrawell Africa Limited and grow with us!

• Making outbound calls to leads provided by the company.
• Explaining products clearly and professionally.
• Answering customer questions and handling objections.
• Following up with interested customers.
• Converting leads into successful sales.
• Meeting daily, weekly and monthly sales targets.
• Maintaining good customer relationships.
• Keeping accurate sales and customer records.
• Following company sales procedures and guidelines.
• Maintaining customer confidentiality and professionalism.

• Excellent communication skills in English and Kiswahili.
• Confident and comfortable making phone calls.
• Persuasive, energetic and customer-focused.
• Self-motivated and target-driven.
• Disciplined and able to work independently.
• Willing to learn and follow company procedures.

• Diploma
• First School Leaving Certificate
• KCSE
• MBA/MSc/MA
• Previous telesales, sales or call-centre experience (an advantage).