Background

The CFS facility is strategically located adjacent to the SGR Nairobi Terminus. As a leading CFS, NICT is seeking to recruit a highly motivated, experienced, and results driven Terminal Supervisor to oversee day to day terminal operations and ensure the efficient, safe and compliant movement of cargo.

Responsibilities;

• Ensure proper planning of the human resource in the terminal to ensure operations do not suffer due to lack of personnel in receiving, stacking, verification, loading and releasing of containers.
• Coordinate manpower, equipment, and resources to ensure smooth and efficient operations.
• Ensure compliance with company policies, operational procedures, customs requirements, and health & safety regulations.
• Monitor operational performance and ensure service delivery targets are achieved.
• Supervise, coach & and develop terminal staff to enhance productivity and accountability.
• Ensure equipment inspection are conducted and maintenance issues are reported promptly.
• Investigate operational incidents and implement corrective actions where necessary.
• Prepare and submit daily operational and performance reports.
• Liaise with customers, transporters, shipping lines, and Government partner agencies to facilitate seamless operations.

Qualifications and Education Requirements

• A Diploma in Logistics, Business, Supply Chain Management or other related field
• Computer skills including MS Office

Skills and experience

• A minimum of 7 years experience in Terminal operations in Logistics/Shipping industry.
• A minimum of three years experience in a supervisory role in a CFS/Warehouse setting.
• Proven experience in container handling, customs clearance, and coordination with KPA, KRA, Shipping lines and Transporters.
• Strong knowledge of cargo documentation, terminal planning, cargo flow, safety regulations and equipment use & control (reach stackers, forklift)
• Ability to think strategically
• Advanced verbal and written communications skills in English, in addition to effective interpersonal skills
• Excellent decision-making and leadership capabilities.

• Ensure proper planning of the human resource in the terminal to ensure operations do not suffer due to lack of personnel in receiving, stacking, verification, loading and releasing of containers.
• Coordinate manpower, equipment, and resources to ensure smooth and efficient operations.
• Ensure compliance with company policies, operational procedures, customs requirements, and health & safety regulations.
• Monitor operational performance and ensure service delivery targets are achieved.
• Supervise, coach & and develop terminal staff to enhance productivity and accountability.
• Ensure equipment inspection are conducted and maintenance issues are reported promptly.
• Investigate operational incidents and implement corrective actions where necessary.
• Prepare and submit daily operational and performance reports.
• Liaise with customers, transporters, shipping lines, and Government partner agencies to facilitate seamless operations.

• Computer skills including MS Office
• Proven experience in container handling, customs clearance, and coordination with KPA, KRA, Shipping lines and Transporters.
• Strong knowledge of cargo documentation, terminal planning, cargo flow, safety regulations and equipment use & control (reach stackers, forklift)
• Ability to think strategically
• Advanced verbal and written communications skills in English, in addition to effective interpersonal skills
• Excellent decision-making and leadership capabilities.

• A Diploma in Logistics, Business, Supply Chain Management or other related field