Vacancy title:
Tracking Technical Administrator

[Type: FULL_TIME, Industry: Law, Public Safety, Corrections and Security, Category: Admin & Office]

Jobs at:
Securex

Deadline of this Job:
Tuesday, September 2 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Wednesday, August 27 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Main Responsibilities 

• Schedule routine maintenance and troubleshooting of tracking systems and hardware
• Monitor real-time tracking systems for accurate data capture and alert management.
• Investigate irregularities in tracking data, report incidents, and provide timely solutions.
• Respond to client queries related to tracking system performance or usage.
• Train clients or end-users on how to use tracking platforms effectively.
• Maintain accurate logs of installations, service activities, and client configurations.
• Prepare reports on tracking performance, system usage, and fleet behavior.
• Ensure compliance with industry and company standards during installations.
• Collaborate with other departments such as customer service and operations to support field activities

Key Competencies and Qualifications 

• Bachelor Degree in Administration or Technical Management or any equivalent qualification.
• 3 Years’ of relevant experience.
• Strong analytical skills and keenness to details.
• Possess a solid customer service attitude.
• Excellent communication skills both verbal and written.
• Ability to work in a fast-paced environment.
• Ability to work and effectively communicate with senior-level business partners.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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