About the job

Hubspot CRM Designer & Developer

Working Hours: UK aligned Working Hours

Model: Work from office

We are looking for a proactive and technically skilled CRM Designer & Developer to join our growing team. This role is ideal for someone who enjoys solving problems, improving systems, and working closely with both technical and non-technical stakeholders to deliver effective CRM and business system solutions.

Key Responsibilities

• Provide day-to-day technical and systems support across internal and client platforms
• Troubleshoot software, integration, workflow, and operational issues efficiently
• Work closely with stakeholders to gather and translate business requirements into technical solutions
• Create and maintain technical documentation, workflow maps, and process flows
• Support CRM customization, automation, workflows, and reporting within HubSpot
• Collaborate with developers and project teams during solution builds, testing, and deployments
• Assist with QA processes, issue tracking, and defect resolution
• Identify opportunities for process improvement and system optimization
• Ensure solutions are delivered accurately, efficiently, and aligned with business objectives

Qualifications

• Hands-on experience with HubSpot, including CRM configuration, workflows, automations, and reporting
• Familiarity with project management and collaboration tools such as Asana and Miro
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
• Experience supporting QA, testing, and defect management workflows
• Understanding of systems integrations and operational support processes
• Exposure to CRM optimization and workflow automation best practices

Nice to Have

• Experience working with cross-functional product, development, or operations teams
• Basic understanding of APIs or systems integrations
• Previous experience in a SaaS, digital agency, or technology-driven environment
• Experience supporting client-facing systems or implementations

• Provide day-to-day technical and systems support across internal and client platforms
• Troubleshoot software, integration, workflow, and operational issues efficiently
• Work closely with stakeholders to gather and translate business requirements into technical solutions
• Create and maintain technical documentation, workflow maps, and process flows
• Support CRM customization, automation, workflows, and reporting within HubSpot
• Collaborate with developers and project teams during solution builds, testing, and deployments
• Assist with QA processes, issue tracking, and defect resolution
• Identify opportunities for process improvement and system optimization
• Ensure solutions are delivered accurately, efficiently, and aligned with business objectives

• HubSpot CRM configuration, workflows, automations, and reporting
• Asana and Miro
• Strong communication skills
• QA, testing, and defect management workflows
• Systems integrations and operational support processes
• CRM optimization and workflow automation best practices
• APIs or systems integrations (basic understanding)

• Hands-on experience with HubSpot, including CRM configuration, workflows, automations, and reporting
• Familiarity with project management and collaboration tools such as Asana and Miro
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
• Experience supporting QA, testing, and defect management workflows
• Understanding of systems integrations and operational support processes
• Exposure to CRM optimization and workflow automation best practices
• Experience working with cross-functional product, development, or operations teams
• Basic understanding of APIs or systems integrations
• Previous experience in a SaaS, digital agency, or technology-driven environment
• Experience supporting client-facing systems or implementations