Background information about the job or company (e.g., role context, company overview)

Senior Product Manager, Cash Management Job KCB Bank

Responsibilities or duties

Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.

Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.

Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.

Stakeholder management to ensure alignment on delivery of Cash Management products.

Restructuring products when necessary and managing the restructuring process

Review existing products and continuously improve on them.

Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions

Issue resolution in relation to Cash Management products together with the Product support team

Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.

Contribute to the formulation of the sales budget/pricing process including concessions.

Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.

Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Cash Management products

Using available products, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.

Provide regional strategic input for the Cash Management products.

Qualifications or requirements (e.g., education, skills)

A Bachelors’ degree from a recognized University

Experience needed

At least 10 years work experience in Banking, five (5) of which should be in Transaction Banking or Cash Management solutions •

Vast experience in product development, support, and implementation

Commercial Awareness & Business Acumen: identify opportunities for revenue generation

Technologically savvy and appreciation of current ICT trends.

Excellent research, analytical, and problem-solving skills.

Experience in customer relationship management

Integrity & courage to challenge actions within various business units and the status quo.

Strong persuasion, management and communication skills

Excellent stakeholder management skills

Creative approach, with the ability to anticipate challenges and develop innovative solutions.

• Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
• Stakeholder management to ensure alignment on delivery of Cash Management products.
• Restructuring products when necessary and managing the restructuring process
• Review existing products and continuously improve on them.
• Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions
• Issue resolution in relation to Cash Management products together with the Product support team
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Contribute to the formulation of the sales budget/pricing process including concessions.
• Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
• Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Cash Management products
• Using available products, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.
• Provide regional strategic input for the Cash Management products.

• Commercial Awareness & Business Acumen
• Technologically savvy and appreciation of current ICT trends.
• Excellent research, analytical, and problem-solving skills.
• Customer relationship management
• Integrity & courage
• Strong persuasion, management and communication skills
• Excellent stakeholder management skills
• Creative approach
• Ability to anticipate challenges and develop innovative solutions.

• A Bachelors’ degree from a recognized University