Hardware Support Specialist
2025-10-13T11:40:52+00:00
KCB Foundation (KCB Group)
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8848/logo/KCB%20FOU.png
https://foundation.kcbgroup.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Banking
Computer & IT
2025-10-17T17:00:00+00:00
Kenya
8

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Hardware Support Specialist job at KCB Group | Apply Now
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About the Organisation
KCB Group is a leading financial services organization registered as a non-operating holding company. It commenced operations as a licensed banking institution on January 1, 2016, overseeing KCB Kenya, as well as regional subsidiaries in Uganda, Tanzania, Rwanda, Burundi, South Sudan, and Ethiopia. The Group also owns KCB Insurance Agency, KCB Capital, KCB Foundation, and the National Bank of Kenya.
The holding company was established to strengthen the Group’s capacity to access unrestricted capital, expand investment into new ventures beyond banking, and enhance corporate governance and operational autonomy across its subsidiaries.
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Job Title
Hardware Support Specialist job at KCB Group
KCB Group
Job Description
The Hardware Support Specialist will be responsible for deploying, configuring, maintaining, and troubleshooting end-user hardware and related peripherals. The role involves enforcing hardware standards, supporting business continuity processes, and coordinating with vendors for repairs and upgrades.
The successful candidate will participate in evaluating new hardware technologies, ensure proper disposal of outdated equipment in line with data security standards, and reconcile physical hardware with asset records. This position requires a highly organized, detail-oriented individual with strong problem-solving skills and hands-on experience in IT infrastructure management.
Duties, Roles and Responsibilities
- Deploy new hardware in line with the bank’s standards and best practices.
- Define, monitor, and enforce end-user hardware specifications and configuration standards.
- Diagnose, repair, or escalate faulty hardware to vendors as necessary.
- Conduct research, testing, and implementation of new hardware and related software solutions.
- Maintain accurate records of the bank’s hardware inventory and reconcile with asset registers.
- Ensure complete data eradication from hardware slated for disposal.
- Participate in business continuity processes according to the bank’s guidelines and standards.
- Support mass hardware deployment and patch management initiatives.
- Collaborate with IT and network teams to enhance system reliability and performance.

Qualifications, Education and Competencies
- Bachelor’s Degree in Information Technology or related discipline.
- Professional certifications such as MCSE, CompTIA A+, or equivalent are required.
- Certification in Project Management is an added advantage.
- Minimum of 2 years’ experience in a similar or related hardware support role.
- Strong knowledge of end-user hardware, peripherals, and deployment tools (e.g., SCCM, cloning, patch management).
- Experience in Operating Systems (Windows, Unix) and Network Services and Protocols.
- Working knowledge of Internetworking Technology, Active Directory Domain Services, Messaging and Collaboration, and Database Management Systems.
- Excellent analytical, troubleshooting, and communication skills.
- Ability to work independently and in a team-oriented environment.
JOB-68ece544d4d50
Vacancy title:
Hardware Support Specialist
[Type: FULL_TIME, Industry: Banking, Category: Computer & IT]
Jobs at:
KCB Foundation (KCB Group)
Deadline of this Job:
Friday, October 17 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Monday, October 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:

Share this Job
Hardware Support Specialist job at KCB Group | Apply Now
Are you looking for IT jobs in Kenya 2025 today? then you might be interested in Hardware Support Specialist job at KCB Group
About the Organisation
KCB Group is a leading financial services organization registered as a non-operating holding company. It commenced operations as a licensed banking institution on January 1, 2016, overseeing KCB Kenya, as well as regional subsidiaries in Uganda, Tanzania, Rwanda, Burundi, South Sudan, and Ethiopia. The Group also owns KCB Insurance Agency, KCB Capital, KCB Foundation, and the National Bank of Kenya.
The holding company was established to strengthen the Group’s capacity to access unrestricted capital, expand investment into new ventures beyond banking, and enhance corporate governance and operational autonomy across its subsidiaries.
Follow WhatsApp Channel
Job Title
Hardware Support Specialist job at KCB Group
KCB Group
Job Description
The Hardware Support Specialist will be responsible for deploying, configuring, maintaining, and troubleshooting end-user hardware and related peripherals. The role involves enforcing hardware standards, supporting business continuity processes, and coordinating with vendors for repairs and upgrades.
The successful candidate will participate in evaluating new hardware technologies, ensure proper disposal of outdated equipment in line with data security standards, and reconcile physical hardware with asset records. This position requires a highly organized, detail-oriented individual with strong problem-solving skills and hands-on experience in IT infrastructure management.
Duties, Roles and Responsibilities
- Deploy new hardware in line with the bank’s standards and best practices.
- Define, monitor, and enforce end-user hardware specifications and configuration standards.
- Diagnose, repair, or escalate faulty hardware to vendors as necessary.
- Conduct research, testing, and implementation of new hardware and related software solutions.
- Maintain accurate records of the bank’s hardware inventory and reconcile with asset registers.
- Ensure complete data eradication from hardware slated for disposal.
- Participate in business continuity processes according to the bank’s guidelines and standards.
- Support mass hardware deployment and patch management initiatives.
- Collaborate with IT and network teams to enhance system reliability and performance.

Qualifications, Education and Competencies
- Bachelor’s Degree in Information Technology or related discipline.
- Professional certifications such as MCSE, CompTIA A+, or equivalent are required.
- Certification in Project Management is an added advantage.
- Minimum of 2 years’ experience in a similar or related hardware support role.
- Strong knowledge of end-user hardware, peripherals, and deployment tools (e.g., SCCM, cloning, patch management).
- Experience in Operating Systems (Windows, Unix) and Network Services and Protocols.
- Working knowledge of Internetworking Technology, Active Directory Domain Services, Messaging and Collaboration, and Database Management Systems.
- Excellent analytical, troubleshooting, and communication skills.
- Ability to work independently and in a team-oriented environment.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure

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Senior Associate – Advisory job at KCB Group | Apply Now
Are you looking for Management jobs in Kenya 2025 today? then you might be interested in Senior Associate – Advisory job at KCB Group
About the Organisation
KCB Group is one of the largest and most diversified financial services organizations in East Africa. Registered as a non-operating holding company, KCB Group oversees subsidiaries across Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, and Ethiopia, as well as KCB Insurance Agency, KCB Capital, KCB Foundation, and the National Bank of Kenya.
The Group is dedicated to driving financial innovation, fostering regional economic development, and maintaining the highest standards of governance, service delivery, and customer satisfaction across all its subsidiaries.
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Job Title
Senior Associate – Advisory job at KCB Group
KCB Group
Job Description
Reporting to the Senior Manager, Advisory, the Senior Associate will play a critical role in managing and executing advisory mandates within the bank’s investment division. This includes structuring transactions, preparing financial models, developing transaction documents such as information memoranda and valuation reports, and coordinating deal execution across the East African region.
The role also involves client relationship management, due diligence and valuation leadership, compliance oversight, and mentorship of analysts and associates. The ideal candidate should demonstrate strong technical expertise in financial modelling, transaction execution, and market analysis, with a proven ability to manage multiple complex projects while ensuring adherence to regulations and performance standards.
Duties, Roles and Responsibilities
A. Transaction Structuring and Execution
- Execute investment banking mandates in debt capital markets, equity markets, and mergers & acquisitions.
- Lead transaction documentation including Information Memoranda, Pitch Books, Prospectuses, Term Sheets, and Valuation Reports.
- Structure and execute Debt, Equity, and Structured Finance transactions to meet client needs.
- Conduct valuation and due diligence for corporate finance assignments.
B. Financial Modelling and Analysis
- Develop and apply robust financial models in line with global best practices.
- Perform credit, quantitative, and risk analysis to support investment decisions.
- Provide data-driven insights to guide transaction decisions and business growth.
C. Client and Stakeholder Management
- Manage client relationships and ensure delivery of superior service and advisory value.
- Build and maintain partnerships with key industry stakeholders and investors.
- Drive customer satisfaction, retention, and loyalty through consistent engagement.
D. Business Development and Strategy
- Support business growth through onboarding new clients and opportunities.
- Monitor market trends, economic developments, and industry changes to inform strategy.
- Ensure compliance with all internal processes, SLAs, and audit requirements.
E. Leadership and Team Development
- Supervise, mentor, and coach analysts and associates within the Advisory unit.
- Build a high-performing team with the capability to execute complex transactions.
- Promote a culture of collaboration, performance, and accountability.

Qualifications, Education and Competencies
- Bachelor’s degree in Finance, Economics, Business, or a related field from a recognized institution.
- Professional qualifications such as CFA, CIFA, or CPA are an added advantage.
- Master’s degree in Finance, Strategic Planning, or Business Administration is an added advantage.
- Minimum of 5 years’ experience in Investment Banking, Corporate Banking, Private Equity, or Structured Corporate Finance.
- At least 4 years’ experience in financial modelling, credit analysis, and transaction structuring.
- Proven expertise in debt/equity transactions, mergers and acquisitions, and capital markets.
- Minimum of 2 years’ experience in team leadership or management.
- Strong financial acumen, analytical and problem-solving skills.
- Excellent interpersonal, communication, and stakeholder management abilities.
- Ability to manage multiple projects under tight deadlines with attention to detail.
- High integrity, professionalism, and commitment to excellence.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button
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