Vacancy title:
AFTER SALES OFFICER

[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Sales & Retail]

Jobs at:
Moja EV Kenya

Deadline of this Job:
Monday, October 20 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Friday, September 19 2025, Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Moja EV Kenya
Moja EV Kenya jobs in Kenya

JOB DETAILS:

We are seeking a highly skilled and detail-oriented professional to lead and support our after-sales department. The Aftersales Officer will be responsible for overseeing all post-sale customer interactions and ensuring client satisfaction through effective service, maintenance coordination, spare parts management, and customer support. This role plays a critical part in building long-term relationships with customers, driving brand loyalty, and supporting the overall performance of MojaEV’s electric vehicle ecosystem.

Key responsibilities:

• Customer Support & Relationship Management
• Service Coordination & Quality Assurance
• Parts & Warranty Management
• Performance Monitoring & Reporting

Qualifications:

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, Business Administration, or related field.
• 2-3 years’ experience in an aftersales, customer service, or workshop coordination role (automotive experience is an added advantage).
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Customer-oriented mindset with ability to handle pressure and resolve conflicts.
• Proficiency in MS Office Suite and CRM systems.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

For those who are interested and qualified, only shortlisted candidates will be contacted Send your CV and cover letter to: info@mojaevafrica.com

All Jobs | QUICK ALERT SUBSCRIPTION