Vacancy title:
AI Evaluator - Evergreen Requisition

[Type: FULL_TIME, Industry: Information Technology, Category: Computer & IT]

Jobs at:
Sama

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Wednesday, July 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities: 

• Write detailed top-tier original content that demonstrates great creativity and an excellent grasp of English grammar and comprehension.
• Evaluate, edit, and improve the quality of AI-generated writing as well as that from humans-in-the-loop.
• Rate the quality of AI-generated content on rubrics such as grammar, brevity, and correctness.
• Be a thought partner to Delivery managers, input into the project delivery strategies, and share quality best practices to aid in achieving the project goals.
• Deliver just-in-time coaching/mentorship support to production teams on new or changing project instructions as well as “refreshers” on existing instructions on an as-needed basis.
• Manage investigations of escalations to understand the root cause(s), work through the remediation actions, and champion the recovery process.
• Manage the performance and quality of your team through coaching and mentoring to improve writing quality.
• Be a master of the Sama platform.

Minimum Qualifications:

• Have completed a Bachelor's degree or higher in English or Literature.
• Fluency in English at C1/C2 level. Excellent English grammar and comprehension.
• A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text.
• Excellent sense of writing style.

Preferred Qualifications:

• At least 2 years of experience in a creative writing role.
• Experience in GenAI is an added advantage.
• Strong critical thinking, reasoning, and exceptional problem-solving skills.
• Excellent written and oral communication skills.
• Demonstrable ability to perform well in a rapidly changing and extremely global team.
• Excellent attention to details.
• Passion for our mission of ensuring a world-class support experience for our community and customers.
• Experience as an editor is an added advantage.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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