Background:

The company specializes in powering digital remittance and fintech solutions across borders, with a strong presence in emerging markets and a commitment to innovation.

Responsibilities:

• Manage and maintain relationships with existing remittance and fintech partners
• Identify opportunities to increase revenue and deepen partnerships
• Collaborate with partners to develop and execute joint business plans
• Provide ongoing support and assistance to partners
• Monitor and analyze partner performance metrics
• Work closely with internal teams to ensure a seamless partner experience
• Contribute to strategies for partner retention and satisfaction
• Stay informed about industry trends and competitor activities
• Ensure compliance with regulatory requirements

Qualifications:

• Bachelor’s degree in business, Finance, Economics, or related field
• MBA or postgraduate qualification in International Business or Strategy preferred
• Professional certifications in Sales, Business Development, or Fintech are a plus
• Minimum of 3 years of experience in account management
• Strong background in relationship management and customer service
• Experience in international markets and cross-border financial services
• Excellent communication and interpersonal skills
• Strong customer service orientation and problem-solving skills
• Ability to manage multiple accounts and priorities simultaneously
• Strong analytical skills and familiarity with digital platforms and fintech solutions
• Fluency in English, proficiency in French is beneficial

• Manage and maintain relationships with existing remittance and fintech partners
• Identify opportunities to increase revenue and deepen partnerships
• Collaborate with partners to develop and execute joint business plans
• Provide ongoing support and assistance to partners
• Monitor and analyze partner performance metrics
• Work closely with internal teams to ensure a seamless partner experience
• Contribute to strategies for partner retention and satisfaction
• Stay informed about industry trends and competitor activities
• Ensure compliance with regulatory requirements

• Bachelor’s degree in business, Finance, Economics, or related field
• MBA or postgraduate qualification in International Business or Strategy preferred
• Professional certifications in Sales, Business Development, or Fintech are a plus
• Minimum of 3 years of experience in account management
• Strong background in relationship management and customer service
• Experience in international markets and cross-border financial services
• Excellent communication and interpersonal skills
• Strong customer service orientation and problem-solving skills
• Ability to manage multiple accounts and priorities simultaneously
• Strong analytical skills and familiarity with digital platforms and fintech solutions
• Fluency in English, proficiency in French is beneficial