Job Title: Accounts Receivable Officer - Gujarati/Hindu Speaking

Role Summary

Responsible for reconciling debtor accounts, enforcing credit policies, ensuring timely collections, reducing credit risks, and maintaining strong client relationships. Ensures strict compliance with SOPs and financial controls.

Key Responsibilities

Account Reconciliation & Oversight

• Perform monthly debtor reconciliations and resolve variances.
• Review accounts for payment status, bad debts, and write-offs.
• Ensure timely and accurate client statements.
• Partner with Sales and Finance to solve account issues.
• Monitor credit policy compliance and recommend actions.

Credit Management & Collections

• Drive timely collections and maintain debtor days.
• Share statements and follow up on overdue accounts.
• Track payment trends and credit limits to reduce risk.
• Resolve billing issues and negotiate payment plans.
• Advise management on creditworthiness and policy updates.

Team & Compliance

• Guide sales team on SOP adherence.
• Identify and escalate credit policy breaches.

Requirements

• Degree in Finance/Accounting/Business Administration
• Fluency in Gujarati or Hindi is a required skill for this role due to the nature of supplier communications and stakeholder engagement.
• CPA/ACCA is an advantage
• 2+ years’ credit control experience in healthcare
• Strong Excel and financial systems skills
• Experience managing customer accounts
• Strong leadership and negotiation abilities

• Perform monthly debtor reconciliations and resolve variances.
• Review accounts for payment status, bad debts, and write-offs.
• Ensure timely and accurate client statements.
• Partner with Sales and Finance to solve account issues.
• Monitor credit policy compliance and recommend actions.
• Drive timely collections and maintain debtor days.
• Share statements and follow up on overdue accounts.
• Track payment trends and credit limits to reduce risk.
• Resolve billing issues and negotiate payment plans.
• Advise management on creditworthiness and policy updates.
• Guide sales team on SOP adherence.
• Identify and escalate credit policy breaches.

• Fluency in Gujarati or Hindi
• Strong Excel skills
• Strong financial systems skills
• Strong leadership abilities
• Strong negotiation abilities

• Degree in Finance/Accounting/Business Administration
• CPA/ACCA is an advantage
• 2+ years’ credit control experience in healthcare
• Experience managing customer accounts